Restaurant Operations Manager

Placements24; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Competitive salary & incentives

Medical & retirement contributions

Growth opportunities

Staff discounts & dining privileges

Supportive work environment

Job summary

Placements24 in Cape Town seeks a Restaurant Operations Manager to lead a flagship dining venue. You will oversee daily operations, uphold service standards, and drive profitability while managing a diverse team.

The role demands strong leadership, cost control, inventory management, health and safety compliance, and a passion for delivering memorable dining experiences in a bustling hospitality scene.

Qualifications

• Proven experience in restaurant management or a similar role within the Hospitality & Tourism sector.
• Strong leadership and team management skills.
• Excellent understanding of food and beverage operations, costing, and inventory management.
• Knowledge of health and safety regulations in the food service industry.
• Exceptional customer service and problem-solving abilities.
• A passion for the culinary arts and delivering memorable dining experiences in Cape Town.

Responsibilities

• Oversee all daily restaurant operations, ensuring efficiency and adherence to service standards.
• Manage staff scheduling, training, and performance, fostering a positive and productive work environment.
• Control inventory, manage food and beverage costs, and implement strategies to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement marketing initiatives to attract and retain customers.
• Handle customer feedback and resolve any operational issues promptly and professionally.

Skills

Leadership

Team management

Customer service

Food & beverage operations

Job description

About the Role

Our client is seeking a dedicated Restaurant Operations Manager to lead one of their flagship dining establishments in the vibrant city of Cape Town. This role is crucial for ensuring the seamless execution of daily restaurant operations, maintaining impeccable service standards, and driving profitability. You will be responsible for managing a diverse team, optimizing workflows, and upholding the reputation of the restaurant as a premier dining destination. This is an exciting opportunity for a passionate individual to shape the culinary experience and contribute to the success of a well-regarded hospitality group.

Key Responsibilities

• Oversee all daily restaurant operations, ensuring efficiency and adherence to service standards.
• Manage staff scheduling, training, and performance, fostering a positive and productive work environment.
• Control inventory, manage food and beverage costs, and implement strategies to maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement marketing initiatives to attract and retain customers.
• Handle customer feedback and resolve any operational issues promptly and professionally.

Requirements

• Proven experience in restaurant management or a similar role within the Hospitality & Tourism sector.
• Strong leadership and team management skills.
• Excellent understanding of food and beverage operations, costing, and inventory management.
• Knowledge of health and safety regulations in the food service industry.
• Exceptional customer service and problem-solving abilities.
• A passion for the culinary arts and delivering memorable dining experiences in Cape Town.

Benefits

• Competitive salary and potential for performance-based incentives.
• Comprehensive benefits package, including medical and retirement contributions.
• Opportunities for professional growth and advancement within the company.
• Staff discounts and dining privileges.
• A dynamic and supportive work environment with a focus on quality and customer satisfaction.