Restaurant Operations Manager

Placements24; Pretoria; On-site; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health insurance

Career growth opportunities

Employee discounts

Team-oriented environment

Job summary

Placements24 is seeking a highly organized Restaurant Operations Manager to lead a busy dining venue in Pretoria. You will oversee front-of-house and back-of-house operations, ensuring top service, quality food and beverage, and guest satisfaction.

Responsibilities include staff scheduling, inventory control, cost management, and maintaining health and safety standards, while driving profitability in a dynamic hospitality environment.

Qualifications

• Minimum 4 years in restaurant management or a similar role.
• Proven ability to manage both front-of-house and back-of-house operations.
• Strong leadership, communication, and team-building skills.
• Experience with inventory management, cost control, and budget forecasting.

Responsibilities

• Oversee daily restaurant operations, including staff scheduling, inventory management, and service standards.
• Ensure efficient coordination between front-of-house and back-of-house teams to deliver a seamless dining experience.
• Manage staff performance, provide training, and foster a positive and productive work environment.
• Implement and maintain high standards of customer service, addressing guest feedback and resolving issues promptly.
• Control operational costs, including labor, food, and beverage expenses, while maximizing revenue.
• Ensure compliance with all health, safety, and hygiene regulations.

Skills

Leadership

Communication

Team-building

Inventory management

Cost control

Budget forecasting

Tools

POS systems

Restaurant management software

Job description

About the Role

Our client is seeking a highly organized and experienced Restaurant Operations Manager to lead their popular dining establishment in Pretoria . You will be responsible for the day-to-day management of front-of-house and back-of-house operations, ensuring efficient service, high-quality food and beverages, and outstanding customer satisfaction. This role requires a leader with strong operational acumen, excellent people management skills, and a passion for delivering exceptional dining experiences. You will be instrumental in maintaining the restaurant's reputation for excellence and driving profitability in a bustling city environment.

Key Responsibilities

• Oversee daily restaurant operations, including staff scheduling, inventory management, and service standards.
• Ensure efficient coordination between front-of-house and back-of-house teams to deliver a seamless dining experience.
• Manage staff performance, provide training, and foster a positive and productive work environment.
• Implement and maintain high standards of customer service, addressing guest feedback and resolving issues promptly.
• Control operational costs, including labor, food, and beverage expenses, while maximizing revenue.
• Ensure compliance with all health, safety, and hygiene regulations.

Requirements

• Minimum of 4 years of experience in restaurant management or a similar role in the hospitality industry.
• Proven ability to manage both front-of-house and back-of-house operations effectively.
• Strong leadership, communication, and team-building skills.
• Experience with inventory management, cost control, and budget forecasting.
• Proficiency in point-of-sale (POS) systems and other restaurant management software.
• A passion for food, beverage, and delivering exceptional customer service.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Comprehensive health insurance coverage.
• Opportunities for career growth within a respected hospitality group.
• Employee discounts on food and beverages.
• A dynamic work environment focused on team success and guest satisfaction.