Regional Operations Manager - Food & Beverage

Placements24; Stellenbosch; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health benefits

Professional development

Retirement fund contributions

Job summary

Placements24 seeks an accomplished regional operations leader to oversee multiple food and beverage outlets in the Paarl region. You will drive operational efficiency, uphold quality standards, and mentor restaurant managers to deliver outstanding guest experiences.

The role requires a strong background in hospitality management, P&L oversight, and a proven track record of growth and profitability. Willingness to travel within the region and work flexible hours is essential.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 6 years in food and beverage operations management, with at least 3 years in multi-unit supervisory or manager role
• Proven ability to drive operational efficiency and profitability in hospitality
• Strong understanding of food safety standards (e.g., HACCP) and best practices in F&B
• Excellent leadership, team-building, and motivational skills
• Proficiency in financial management, P&L analysis, and inventory control
• Willingness to travel within the region and flexibility to work evenings/weekends

Responsibilities

• Oversee the daily operations of all assigned food and beverage outlets, ensuring consistency and quality across the board
• Develop and implement operational strategies to enhance efficiency, profitability, and customer satisfaction
• Manage, train, and motivate restaurant managers and staff to uphold high standards of service and performance
• Monitor financial performance, including sales, labor costs, and inventory, and implement corrective actions as needed
• Ensure compliance with all health, safety, and sanitation regulations within the food service environment
• Lead initiatives for menu development, service innovation, and operational improvements
• Manage inventory control, vendor relationships, and supply chain logistics to optimize costs and ensure product availability
• Conduct regular site visits to assess performance, provide feedback, and support on-site teams
• Develop and execute local marketing initiatives to drive foot traffic and sales
• Maintain a strong focus on customer experience, addressing feedback and resolving issues promptly

Skills

Leadership

People management

Operations management

Financial acumen

Customer focus

Team development

Problem solving

Communication skills

Education

Bachelor's degree in Hospitality Management

Tools

POS systems

Restaurant management software

Job description

About the Role

Our client, a prominent name in the hospitality and food & beverage industry, is seeking an accomplished and energetic Regional Operations Manager. This exciting role, based in Paarl, Western Cape, is responsible for overseeing the operational performance of multiple food and beverage establishments within the region. The ideal candidate will possess a strong background in food service management, exceptional leadership qualities, and a passion for delivering outstanding guest experiences. You will be instrumental in driving operational efficiency, maintaining high standards of quality and service, and managing a team of restaurant managers. This is a fantastic opportunity for a motivated professional to contribute to the success of a well-regarded brand in the vibrant Paarl region.

Key Responsibilities

• Oversee the daily operations of all assigned food and beverage outlets, ensuring consistency and quality across the board.
• Develop and implement operational strategies to enhance efficiency, profitability, and customer satisfaction.
• Manage, train, and motivate restaurant managers and staff to uphold high standards of service and performance.
• Monitor financial performance, including sales, labor costs, and inventory, and implement corrective actions as needed.
• Ensure compliance with all health, safety, and sanitation regulations within the food service environment.
• Lead initiatives for menu development, service innovation, and operational improvements.
• Manage inventory control, vendor relationships, and supply chain logistics to optimize costs and ensure product availability.
• Conduct regular site visits to assess performance, provide feedback, and support on-site teams.
• Develop and execute local marketing initiatives to drive foot traffic and sales.
• Maintain a strong focus on customer experience, addressing feedback and resolving issues promptly.

Requirements

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 6 years of progressive experience in food and beverage operations management, with at least 3 years in a multi-unit supervisory or manager role.
• Demonstrated success in driving operational efficiency and profitability in a restaurant or hospitality setting.
• Strong understanding of food safety standards (e.g., HACCP) and operational best practices in the F&B sector.
• Excellent leadership, team-building, and motivational skills.
• Exceptional customer service orientation and problem-solving abilities.
• Proficiency in financial management, P&L analysis, and inventory control.
• Strong communication and interpersonal skills.
• Familiarity with restaurant management software and POS systems.
• Ability to work flexible hours, including evenings and weekends, and travel within the region as needed.

Benefits

Our client offers a competitive salary, performance-based bonuses, comprehensive health benefits, and opportunities for professional development within the hospitality sector. Employees will benefit from a dynamic work environment, extensive training programs, and the chance to grow with a respected brand. This role is based in Paarl, Western Cape, offering a vibrant community and professional setting. Retirement fund contributions and other benefits are part of the package. Join a passionate team committed to culinary excellence and exceptional service.