Restaurant Manager - Luxury Hotel

Placements24; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive health and wellness ben

Accommodation or housing allowance

Job summary

Placements24 is seeking an experienced Restaurant Manager for a flagship dining venue in Cape Town. You will oversee daily operations, lead a high-performing front-of-house team, and drive revenue through exceptional service and guest satisfaction.

The role requires a proven track record in luxury hospitality, staff development, and strong knowledge of food and beverage operations in a renowned hotel setting. Cape Town location and career growth are highlighted.

Qualifications

• Minimum 4 years in Restaurant Manager roles within luxury hotel or fine dining.
• Proven track record in staff training, performance management and team leadership.
• Strong knowledge of food and beverage operations, service standards, and inventory control.

Responsibilities

• Manage daily restaurant operations and uphold exceptional service standards.
• Lead, train, and motivate front-of-house team including supervisors, servers, and bartenders.
• Develop strategies to enhance guest experiences and build customer loyalty.
• Oversee inventory management, including wine and beverage programs, with cost controls.
• Coordinate with the Executive Chef to ensure kitchen-service alignment.
• Address guest feedback and resolve issues promptly and professionally.

Skills

Restaurant management

Staff training

Guest service

POS systems

Tools

POS systems

Job description

About the Role

Our client, a renowned luxury hotel in scenic Cape Town , is seeking an experienced and sophisticated Restaurant Manager to oversee their flagship dining venue. This role demands exceptional leadership, impeccable service standards, and a keen understanding of upscale hospitality operations. You will be responsible for ensuring an unparalleled dining experience for guests, managing a high-performing team, and driving revenue growth for the restaurant. This is an opportunity to make a significant impact within a globally recognized brand, contributing to its reputation for excellence in guest service and culinary achievement in Cape Town .

Key Responsibilities

• Manage all daily operations of the restaurant, ensuring exceptional service standards and guest satisfaction.
• Lead, train, and motivate the front-of-house team, including supervisors, servers, and bartenders.
• Develop and implement strategies to enhance guest experiences and build customer loyalty.
• Oversee inventory management, including wine and beverage programs, and control costs effectively.
• Collaborate with the Executive Chef to ensure seamless coordination between the kitchen and service staff.
• Handle guest feedback, complaints, and resolve issues promptly and professionally.

Requirements

• Minimum of 4 years of experience as a Restaurant Manager or Assistant Restaurant Manager in a luxury hotel or fine dining environment.
• Proven track record in staff training, performance management, and team leadership.
• Strong knowledge of food and beverage operations, including service standards and inventory control.
• Excellent communication, interpersonal, and problem-solving skills.
• Familiarity with POS systems and restaurant management software.
• A passion for delivering outstanding customer service and creating memorable dining experiences.

Benefits

• Competitive salary and attractive bonus structure.
• Comprehensive health and wellness benefits package.
• Accommodation or housing allowance may be considered.
• Opportunities for career advancement within a leading international hotel group.
• A vibrant work environment in beautiful Cape Town .