Restaurant Manager - Upscale Dining

Placements24; Paarl; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Gratuities

Medical aid contributions

Career growth opportunities

Job summary

Placements24 in Paarl invites a seasoned Restaurant Manager to lead daily operations of a fine-dining venue in the Western Cape. You will supervise front-of-house teams, coordinate with the Head Chef, manage reservations, seating, and ensure impeccable service that aligns with the restaurant's reputation for excellence.

The role requires a minimum of four years in upscale hospitality, strong cost controls, and a proactive approach to guest relations.

Qualifications

• 4+ years in restaurant management, preferably upscale.
• Experience in staff training and development.
• Strong knowledge of wine and cocktail pairings.
• Excellent customer service and hospitality flair.

Responsibilities

• Oversee all daily restaurant operations, including opening/closing procedures.
• Manage and train front-of-house staff to high service standards.
• Ensure guest satisfaction by addressing needs and resolving issues promptly.
• Handle reservations and seating to optimize turnover and guest experience.
• Work with Head Chef to coordinate kitchen and front-of-house operations.

Skills

Restaurant management

Staff training

Guest service

Cost control

Team leadership

Tools

POS systems

Restaurant management software

MS Excel

Job description

About the Role

Our client, a highly acclaimed contemporary restaurant located in scenic Paarl, Western Cape , is seeking an accomplished and guest-focused Restaurant Manager . This role demands a leader with a passion for exceptional service, a keen understanding of fine dining operations, and a proven ability to manage staff effectively. You will be responsible for ensuring the smooth day-to‑day running of the restaurant, maintaining impeccable service standards, and contributing to the overall success and profitability of the establishment. We are looking for an individual who can create a memorable dining experience for every guest, fostering a positive and energetic work environment for the team in the beautiful Paarl region. This is an excellent opportunity to lead a team in a setting known for its culinary and viticultural excellence.

Key Responsibilities

Oversee all aspects of daily restaurant operations, including opening and closing procedures. Manage and train the front-of-house staff, ensuring high standards of service, professionalism, and teamwork. Ensure guest satisfaction by proactively addressing needs and resolving any issues promptly and effectively. Manage inventory, ordering, and receiving of restaurant supplies, maintaining cost controls. Implement and enforce all service standards, hygiene, and safety regulations. Work closely with the Head Chef to ensure seamless coordination between the kitchen and front-of-house operations. Manage reservations and seating arrangements to optimize table turnover and guest experience. Handle cash and payment processing accurately. Develop and maintain a positive and motivating work environment for all staff. Contribute to marketing and promotional activities to drive restaurant traffic and revenue.

Requirements

A minimum of 4 years of experience in restaurant management, preferably in an upscale or fine-dining setting. Proven experience in staff management, training, and development. Strong knowledge of food and beverage service, including wine and cocktail pairings. Excellent customer service and interpersonal skills, with a passion for hospitality. Experience with POS systems and restaurant management software. Ability to manage costs effectively, including inventory and labor. Strong problem-solving skills and the ability to handle pressure in a fast-paced environment. A flexible schedule, including availability to work evenings, weekends, and public holidays. A proactive approach to guest relations and team leadership. A dedication to maintaining high standards of quality and presentation.

Benefits

Our client offers a competitive salary, plus performance-based incentives and gratuities. This role provides the chance to lead a respected restaurant in the heart of the picturesque Western Cape wine country. Benefits include medical aid contributions and opportunities for professional growth and career advancement. You will work in a dynamic environment with a talented team, contributing to a unique and celebrated dining experience in Paarl . This is an opportunity to make a significant impact in a thriving hospitality scene.