Fine Dining Restaurant Manager

Placements24; Stellenbosch; Sur place; ZAR 420 000 - 640 000; Plein temps

Avantages offerts par ce poste

Competitive salary & incentives

Staff meals & discounts on food & bev.

Professional development & growth

Résumé du poste

Paarl, Western Cape is home to a celebrated fine dining restaurant managed by Placements24. We seek an accomplished Restaurant Manager to lead all front-of-house operations, deliver flawless service, and elevate the guest experience in a luxury setting.

The ideal candidate will oversee reservations, staff training, wine and beverage management, and ensure health and safety compliance while collaborating with the Head Chef and Sommelier to maintain the restaurant’s renowned reputation.

Qualifications

• 4+ years in restaurant management, preferably in fine dining or high-end establishments.
• Strong leadership, communication and interpersonal skills.
• Expertise in wine and beverage management and guest service excellence.
• Proficiency with restaurant management software and POS systems.
• Ability to stay calm and professional under pressure in a fast-paced luxury setting.

Responsabilités

• Oversee daily restaurant operations ensuring exceptional service standards.
• Lead, train, and motivate front-of-house staff; maintain a positive work environment.
• Manage reservations, seating flow and guest interactions from arrival to departure.
• Maintain deep knowledge of the menu, wine list and beverages; guide guest selections.
• Ensure compliance with health, safety and sanitation regulations.
• Control costs including labour, inventory and supplies within budget.
• Collaborate with Head Chef and Sommelier for a cohesive dining experience.
• Develop service standards and training programs for staff.
• Contribute to marketing initiatives and events to enhance the restaurant’s profile.

Connaissances

FOH Management

Leadership

Customer Service

Staff Training

Wine & Beverages

Budget & Ops

POS Systems

Communication

Outils

POS Systems

Restaurant Management Software

Description du poste

About the Role

Our client, a celebrated fine dining establishment in the picturesque town of Paarl, Western Cape, is seeking an accomplished and passionate Restaurant Manager. This esteemed position requires a leader with impeccable standards, exceptional customer service skills, and a deep appreciation for gastronomy and wine. You will be responsible for overseeing all aspects of restaurant operations, from managing front-of-house staff and ensuring flawless service delivery to curating the guest experience and contributing to the restaurant's acclaimed reputation. The ideal candidate will have a proven track record in luxury hospitality, a strong understanding of fine dining etiquette, and the ability to inspire a team to deliver unparalleled excellence. This role offers a significant opportunity to lead within a renowned culinary destination in the beautiful Paarl, Western Cape region.

Key Responsibilities

• Manage all daily restaurant operations, ensuring exceptional standards of service and hospitality.
• Lead, train, and motivate front-of-house staff, fostering a positive and professional work environment.
• Oversee the guest experience from arrival to departure, ensuring satisfaction and handling inquiries or complaints with grace.
• Manage reservations, table allocation, and guest flow to optimize efficiency.
• Maintain impeccable knowledge of the menu, wine list, and beverage offerings, guiding guests through their selections.
• Ensure compliance with all health, safety, and sanitation regulations within the dining area and bar.
• Control operational costs, including labor, inventory, and supplies, within budgetary guidelines.
• Collaborate with the Head Chef and Sommelier to ensure a cohesive dining experience.
• Develop and implement service standards and training programs for staff.
• Contribute to marketing efforts and special events to enhance the restaurant's profile.

Requirements

• Minimum of 4 years of experience in restaurant management, with a significant portion in fine dining or high-end establishments.
• Demonstrated expertise in front-of-house operations, staff management, and customer service excellence.
• A strong understanding of fine dining service protocols, wine, and beverage management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and composed under pressure in a fast-paced environment.
• A passion for food, wine, and delivering memorable guest experiences.
• Proficiency in restaurant management software and POS systems.
• A flexible schedule is essential, including evenings, weekends, and public holidays, as is typical for the Paarl, Western Cape fine dining industry.
• A refined presentation and professional demeanor.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunity to manage a prestigious fine dining restaurant in a renowned wine region.
• Professional development and growth opportunities.
• Staff meals and discounts on food and beverages.
• Work within a highly acclaimed culinary team in Paarl, Western Cape.