Restaurant Manager

Karen Tupper Recruitment; Worcester; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Karen Tupper Recruitment is seeking an experienced Restaurant Manager for a prestigious wine and hospitality estate in the Cape Winelands. The role focuses on high-end A la Carte dining, deli operations, and delivering guest satisfaction in a fast-paced, high-volume environment.

The candidate will lead a team, maintain impeccable service standards, and collaborate with kitchen and management to achieve business objectives while ensuring health and safety compliance.

Qualifications

• SA citizen.
• Matric / Grade 12 qualification.
• Relevant hospitality qualification.
• Fluent in English with excellent verbal and written communication.
• Proven experience in high-end A la Carte dining and deli operations.
• Experience managing high-volume service environments.
• Strong leadership, communication and organisational skills.
• Guest-centric mindset and commitment to hospitality.
• Ability to work under pressure in a fast-paced environment.
• Available to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily restaurant operations and ensure efficient, seamless service delivery.
• Maintain exceptional standards of food, beverage and guest service.
• Lead, motivate and manage the restaurant team to achieve objectives.
• Ensure smooth operations during high-volume service periods.
• Monitor stock control, operational efficiency and health & safety compliance.
• Handle guest feedback and complaints professionally to ensure dining excellence.
• Collaborate with kitchen and management to maintain standards and objectives.
• Ensure consistent adherence to hospitality procedures.

Skills

Leadership

Communication

Organisational skills

Guest service mindset

Education

Matric / Grade 12

Hospitality qualification

Job description

A prestigious wine and hospitality estate in the Cape Winelands, Western Cape is seeking an experienced and dynamic Restaurant Manager to oversee the daily operations. The Restaurant Manager needs to have a strong background in high-end A la Carte dining and deli operations, with a passion for guest satisfaction, operational excellence and the ability to lead a team in a fast-paced, high-volume hospitality environment.

Key Responsibilities

• Oversee daily restaurant operations and ensure efficient, seamless service delivery.
• Maintain exceptional standards of food, beverage and guest service.
• Lead, motivate and manage the restaurant team to achieve operational objectives.
• Ensure smooth and efficient operations during high-volume service periods.
• Monitor stock control, operational efficiency and compliance with health and safety standards.
• Handle guest feedback and complaints professionally, ensuring an exceptional dining experience.
• Work closely with the kitchen and management teams to maintain service standards and achieve business objectives.
• Ensure consistent adherence to hospitality standards and operational procedures.

Minimum Requirements & Skills

• SA citizen
• Matric / Grade 12 qualification.
• Relevant hospitality qualification.
• Fluent in English, with excellent verbal and written communication skills.
• Proven experience in high-end A la Carte dining and deli operations.
• Experience managing high-volume service environments.
• Strong leadership, communication and organisational skills.
• A guest-centric mindset and commitment to exceptional hospitality.
• Ability to work effectively under pressure in a fast-paced environment.
• Willingness to work shifts, including weekends and public holidays.
• Must be well presented and professional.
• Must reside in the Cape Winelands.
• Own reliable transport.