Remote Telesales Specialist - Live Transfer Expert

Langford Staffing; Cape Town; Remoto; ZAR 478.000 - 597.000; Tempo pieno

Descrizione del lavoro

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, qualify prospects, respond to objections, and encourage qualified consumers to speak with a sales representative.

Your primary goal is to generate qualified live transfers to the sales team. This is a full-time remote position with U.S.

Competenze

• Three or more years of telesales, outbound sales, call-centre sales, appointment-setting, lead-generation, or live-transfer experience.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• The ability to remain calm when consumers are impatient, skeptical, or upset.
• Strong listening skills and the ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• The ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time calling hours.

Mansioni

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish the purpose of the call quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to their concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.

Conoscenze

Telesales experience

Outbound calling

Professional communication

Active listening

Ability to meet targets

Fluent English

Coaching receptiveness

Strumenti

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Descrizione del lavoro

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, qualify prospects, respond to objections, and encourage qualified consumers to speak with a sales representative.

Your primary goal is to generate qualified live transfers to the sales team. This is a full-time remote position with U.S.