Remote Outbound Sales Specialist - Live Transfers

Langford Staffing; Durban; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Langford Staffing is recruiting experienced Outbound Sales Representatives for a client operating high-volume consumer calling campaigns.

You will contact approved leads through an automatic dialer, qualify consumers, handle objections and complete transfers; you are not responsible for final sale. This role suits someone confident on the phone and motivated by measurable results, with remote work potential.

Qualifications

• At least three years of recent outbound calling, telesales, appointment-setting, lead-generation or live-transfer experience.
• Experience in a high-volume automatic-dialer environment.
• Experience qualifying consumers and handling objections.
• Experience completing warm or live call transfers.
• Fluent written and spoken English.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Deliver clear, confident introductions without sounding scripted.
• Ask required qualification questions accurately.
• Explain the reason for the call in simple language.
• Handle hesitation, suspicion, rejection and basic objections.
• Keep qualified consumers engaged and secure their consent to continue.
• Complete warm or live transfers to the receiving representative.
• Remain connected until the handoff is confirmed.
• Record accurate answers, dispositions, callbacks and transfer outcomes.
• Respect opt-out requests and follow campaign requirements.
• Work toward approximately five accepted qualified transfers per dialing hour.
• Apply coaching and improve based on call reviews and performance feedback.
• Campaigns may involve health benefits, insurance, telecommunications and other approved consumer products or services.

Skills

Outbound calling

TeleSales

Lead qualification

Live transfers

CRM data entry

English fluency

Objection handling

Phone conversation

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Outbound Sales Representatives for a client operating high-volume consumer calling campaigns.

You will contact approved leads through an automatic dialer, qualify consumers, handle objections and complete transfers; you are not responsible for final sale. This role suits someone confident on the phone and motivated by measurable results, with remote work potential.