Remote Telesales Specialist — Live Transfer Focus

Langford Staffing; Durban; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer and guide qualified consumers toward live transfers.

The role emphasizes call quality, adherence to scripts, and achieving transfer-based targets while maintaining professionalism and strong English communication throughout U.S. Eastern Time calling hours.

Qualifications

• Three or more years of telesales or related experience.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication.
• Experience meeting call, transfer, or sales targets.
• Clear and professional spoken English.
• Ability to stay calm under pressure and adapt responses on a call.
• Willingness to work U.S. Eastern Time hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish the purpose of the call quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to their concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.

Skills

Telesales

Outbound sales

Call-centre sales

Lead generation

Live-transfer

CRM usage

Active listening

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer and guide qualified consumers toward live transfers.

The role emphasizes call quality, adherence to scripts, and achieving transfer-based targets while maintaining professionalism and strong English communication throughout U.S. Eastern Time calling hours.