Remote Social Support Specialist

Placements24

Soweto

Hybrid

ZAR 240,000 - 360,000

Full time

4 days ago

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Benefits offered by this job

Fully remote work

Performance bonuses

Professional development

Supervision

Flexible schedule

Job summary

Placements24 is seeking a compassionate Social Support Facilitator to join our fully remote team. You will provide guidance and support to individuals and families facing life challenges, leveraging technology to connect and assist them from home.

You will conduct remote check-ins, develop action plans, connect clients to community resources, and maintain confidential records in a secure environment. This role requires empathy, strong virtual communication, and independent work in a supportive

Qualifications

Experience in social work, counseling, community services, or related field.
Excellent communication, listening and empathy skills for virtual interactions.
Proficiency with digital communication tools, video conferencing, and client management software.
Strong understanding of community resources and support systems.
Ability to work independently and manage time in a remote setting.
Commitment to ethical practice and client confidentiality.

Responsibilities

Provide remote support and guidance to clients facing social, emotional, or practical challenges.
Assist clients in identifying needs and developing personalized action plans.
Facilitate access to community resources and services.
Conduct virtual check-ins and counseling sessions via phone, video, and secure messaging.
Maintain accurate and confidential client records and ensure data privacy.
Collaborate with a remote team to share best practices and client support strategies.