Flexible Remote Community Support Specialist

Placements24; Johannesburg; Hybrid; ZAR 167,000 - 234,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Professional development

Remote team environment

Social impact

Job summary

Placements24 is seeking a dedicated and empathetic Community Support Worker to join our dynamic team. This is a fully remote position that enables you to support individuals in the Johannesburg area from the comfort of your home.

You will provide essential support services, foster independence, and enhance well-being by connecting clients with community resources, developing personalized plans, and collaborating with a remote team of social workers and case managers.

Qualifications

• Proven experience in a social care, community support, or related field.
• Excellent verbal and written communication skills, with proficiency in using video conferencing and digital collaboration tools.
• Demonstrated ability to empathize, build rapport, and maintain professional boundaries with diverse client populations.
• Strong organizational skills and the ability to manage caseloads and deadlines independently.
• Access to a reliable internet connection and a private, suitable workspace for remote work.

Responsibilities

• Provide remote emotional and practical support to clients facing social, economic, or personal difficulties.
• Conduct virtual needs assessments and develop individualized support plans tailored to client circumstances.
• Facilitate access to community resources, government services, and healthcare providers through remote communication channels.
• Maintain accurate and confidential client records using digital documentation systems, adhering to all privacy regulations.
• Collaborate with a remote team of social workers, case managers, and other support staff to ensure comprehensive client care.
• Offer guidance and advocacy for clients navigating complex systems and seeking to improve their quality of life.

Job description

Placements24 is seeking a dedicated and empathetic Community Support Worker to join our dynamic team. This is a fully remote position that enables you to support individuals in the Johannesburg area from the comfort of your home.

You will provide essential support services, foster independence, and enhance well-being by connecting clients with community resources, developing personalized plans, and collaborating with a remote team of social workers and case managers.