Remote Community Support Specialist - Virtual Care

Placements24; Pietermaritzburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Remote work setup support

Professional development

Flexible work schedule

Supportive virtual team

Job summary

Placements24 is recruiting a Community Support Worker to provide essential remote services to individuals and families across communities. You will connect clients with resources, offer guidance, and advocate for well-being from a distance.

Work within a supportive virtual environment that prioritizes client outcomes and professional development, using technology to deliver impactful support with flexible scheduling and opportunities for growth.

Qualifications

• Proven experience in social care or community support.
• Excellent communication and rapport-building skills for remote work.
• Experience using virtual tools and client management software.
• Strong knowledge of social welfare resources and services.
• Ability to manage caseloads independently and prioritise tasks remotely.
• Commitment to client confidentiality and professional ethics.

Responsibilities

• Conduct remote needs assessments and develop personalized support plans.
• Provide information on housing, mental health, and employment resources.
• Offer emotional support and crisis intervention through virtual channels.
• Maintain accurate, confidential client records of interactions.
• Collaborate with a remote team to share insights and best practices.
• Advocate for clients with external agencies via remote communication.

Skills

Virtual communication tools

Caseload management

Interpersonal skills

Confidentiality & ethics

Remote collaboration

Client relationship building

Tools

Client management software

Video conferencing platforms

Job description

Placements24 is recruiting a Community Support Worker to provide essential remote services to individuals and families across communities. You will connect clients with resources, offer guidance, and advocate for well-being from a distance.

Work within a supportive virtual environment that prioritizes client outcomes and professional development, using technology to deliver impactful support with flexible scheduling and opportunities for growth.