Remote Mental Health Support Specialist

Placements24; Paarl; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Training opportunities

Supervision structure

Home office setup allowance

Job summary

Placements24 is seeking a compassionate Mental Health Support Practitioner for a fully remote role. You will connect with clients via telehealth to provide empathetic listening and practical guidance toward recovery.

You will help clients develop coping skills, navigate services, and maintain confidential records, while collaborating with clinical teams. The position offers strong training, supervision, and a real impact on accessible mental healthcare.

Qualifications

• Experience in mental health support or related field.
• Strong understanding of mental health conditions and recovery principles.
• Proficiency with telehealth and digital records.

Responsibilities

• Provide remote emotional support and non-clinical interventions to individuals with mental health concerns.
• Assist clients in developing coping strategies and self-management skills.
• Help clients navigate mental health services and access community resources.
• Conduct virtual check-ins and provide ongoing support throughout their recovery journey.
• Maintain accurate and confidential client records using secure online platforms.
• Collaborate with clinical teams and other support professionals as needed.

Skills

Empathy

Active listening

Virtual communication

Self-management coaching

Education

Degree in social work or related field

Tools

Telehealth platforms

Video conferencing

Digital record-keeping

Job description

Placements24 is seeking a compassionate Mental Health Support Practitioner for a fully remote role. You will connect with clients via telehealth to provide empathetic listening and practical guidance toward recovery.

You will help clients develop coping skills, navigate services, and maintain confidential records, while collaborating with clinical teams. The position offers strong training, supervision, and a real impact on accessible mental healthcare.