Remote Senior Operations Leader - Hospitality & Growth

Placements24; Johannesburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Bonus plan

Remote work setup allowance

Professional development

Flexible working hours

Job summary

Placements24 is seeking a highly experienced Senior Operations Manager to oversee diverse hospitality operations from a remote setting. You will drive strategic planning, lead distributed teams, and optimize service delivery while maintaining profitability and guest satisfaction.

This role requires 7+ years in hospitality operations, strong business acumen, and proficiency with CRM and project management tools.

Qualifications

• 7+ years in hospitality management with operations focus.
• Experience managing distributed teams remotely.
• Strong understanding of hotel management, F&B operations, and events.

Responsibilities

• Develop and oversee strategic operational plans to meet objectives and improve service delivery.
• Lead, mentor, and manage remote teams for high performance and collaboration.
• Monitor performance metrics, analyze data, and implement efficiency improvements to guest satisfaction.

Skills

Remote leadership

Strategic planning

Operational analysis

Budget management

Regulatory compliance

Hospitality expertise

Education

Bachelor's degree in Hospitality Management

Tools

CRM software

Project management tools

Operational software

Job description

Placements24 is seeking a highly experienced Senior Operations Manager to oversee diverse hospitality operations from a remote setting. You will drive strategic planning, lead distributed teams, and optimize service delivery while maintaining profitability and guest satisfaction.

This role requires 7+ years in hospitality operations, strong business acumen, and proficiency with CRM and project management tools.