Remote Hospitality Operations Leader

Placements24; Klerksdorp; Hybrid; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Private health insurance

Performance-based bonuses

Generous paid time off

Cutting-edge remote work technology

Career development

Job summary

Placements24 is seeking a Senior Hospitality Operations Manager to lead remote operations across multiple properties. You will drive strategic plans, optimize service delivery, and guide teams across distances to ensure guest satisfaction and profitability.

The ideal candidate has 7–10 years in hospitality, strong budgeting skills, and a track record of leading remote teams. A Bachelor's degree is required, with a Master’s preferred, and you will work in a remote-first environment.

Qualifications

• 7–10 years of progressive hospitality management experience.
• Experience managing multiple locations or a large-scale operation.
• Strong budgeting and cost-control abilities.
• Proven leadership and remote-team management.
• Bachelor's degree required; Master's preferred.
• Experience with hospitality tech and remote collaboration tools.

Responsibilities

• Oversee and standardize daily operations across multiple venues in line with brand standards.
• Develop and implement strategic plans to improve guest satisfaction and profitability.
• Lead remote operational teams with a focus on performance and accountability.
• Manage budgets, cost controls, and resource allocation to hit financial targets.
• Collaborate with marketing, sales and HR to align operations with business goals.
• Set KPIs, monitor performance, and drive continuous improvement.
• Ensure health, safety and legal compliance across properties.
• Foster innovation in service delivery and operations.

Skills

Leadership

Team management

Budgeting

Cost control

Financial acumen

Communication

Problem solving

Remote collaboration tools

Education

Bachelor's degree in Hospitality Management

Master's degree preferred

Tools

Hospitality management software

Job description

Placements24 is seeking a Senior Hospitality Operations Manager to lead remote operations across multiple properties. You will drive strategic plans, optimize service delivery, and guide teams across distances to ensure guest satisfaction and profitability.

The ideal candidate has 7–10 years in hospitality, strong budgeting skills, and a track record of leading remote teams. A Bachelor's degree is required, with a Master’s preferred, and you will work in a remote-first environment.