Remote Senior Hotel Operations Leader | Multi-Property

Placements24; Johannesburg; Híbrido; ZAR 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first work environment

Health insurance coverage

Professional development opportunities

Descripción de la vacante

Placements24 is seeking a highly experienced Senior Hotel Operations Manager to lead and optimize hotel operations from a remote-first position across multiple properties.

You will set operational standards, drive efficiency, and collaborate with on-site teams, virtual stakeholders, and executive leadership to ensure exceptional guest experiences.

The role requires strong leadership, financial acumen, and the ability to implement remote operational frameworks while maintaining brand integrity.

Formación

• Minimum 7 years in hotel operations management with senior leadership experience.
• Experience managing multiple properties or large-scale hotel operations.
• Strong understanding of financial management, budgeting, and P&L statements.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in hotel management software (PMS) and other operational technologies.
• Ability to work independently and manage time effectively in a remote setting.
• Bachelor's degree in Hospitality Management or related field; Master's degree preferred.
• Experience developing remote operating frameworks within hospitality.
• Commitment to maintaining the highest standards of service excellence.

Responsabilidades

• Develop and implement operational strategies to enhance guest satisfaction and profitability.
• Oversee daily hotel operations across front desk, housekeeping, F&B, and maintenance.
• Manage budgets, control costs, and identify opportunities for revenue growth and efficiency.
• Lead remote and on-site operational teams, fostering a positive and productive work environment.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Ensure compliance with health, safety, and legal regulations across all properties.
• Analyze operational data and generate reports to identify trends and improvements.
• Implement and manage technology solutions to streamline operations and guest services.
• Collaborate with marketing and sales to align operational strategies with business objectives.
• Manage vendor relationships and ensure quality of contracted services.

Conocimientos

Leadership

Communication

Budgeting

PMS software

Remote work

Operations management

P&L management

Educación

Bachelor's degree in Hospitality Management

Master's degree preferred

Business Administration

Herramientas

PMS software

Descripción del empleo

Placements24 is seeking a highly experienced Senior Hotel Operations Manager to lead and optimize hotel operations from a remote-first position across multiple properties.

You will set operational standards, drive efficiency, and collaborate with on-site teams, virtual stakeholders, and executive leadership to ensure exceptional guest experiences.

The role requires strong leadership, financial acumen, and the ability to implement remote operational frameworks while maintaining brand integrity.