Remote Luxury Boutique Hotel Operations Director

Placements24; Polokwane; A distancia; ZAR 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Retirement planning

Generous paid time off

Descripción de la vacante

Placements24 is seeking a visionary Senior Boutique Hotel Operations Director to lead a remote portfolio of luxury boutique hotels, delivering exceptional guest experiences and driving revenue growth.

You will oversee strategy, budgeting, and brand standards, supporting General Managers across properties, while leveraging remote leadership to optimize operations, guest service, and financial performance.

Formación

• Minimum 10 years of progressive experience in hotel operations management, with luxury/boutique focus.
• Proven track record managing multiple properties or large-scale operations.
• Strong financial acumen including P&L, budgeting, and forecasting.

Responsabilidades

• Provide strategic leadership to a portfolio of boutique hotels.
• Develop and implement best practices in guest services, F&B, housekeeping, and maintenance.
• Monitor performance metrics (occupancy, RevPAR, guest satisfaction) and take corrective actions.
• Oversee budget development and financial performance for properties.
• Support General Managers in team leadership and performance management.
• Ensure compliance with brand standards and regulations.
• Collaborate with marketing and sales on revenue-generating strategies.
• Conduct remote property assessments and provide actionable feedback.
• Identify initiatives to improve operational efficiency and guest satisfaction.

Conocimientos

Leadership

Strategic thinking

Communication

Remote leadership

Financial acumen

P&L management

Budgeting

Forecasting

Team development

Operational excellence

Educación

Bachelor's degree in Hospitality Management

MBA (preferred)

Herramientas

Hotel management systems

Operational software

PMS (Property Management System)

Descripción del empleo

Placements24 is seeking a visionary Senior Boutique Hotel Operations Director to lead a remote portfolio of luxury boutique hotels, delivering exceptional guest experiences and driving revenue growth.

You will oversee strategy, budgeting, and brand standards, supporting General Managers across properties, while leveraging remote leadership to optimize operations, guest service, and financial performance.