Remote Sales Ops Analyst – Data & CRM Insights

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Remote work with flexible hours

Professional development

Growth opportunities

Access to modern sales technology

Supportive remote environment

Job summary

WhatJobs Direct is seeking a meticulous Sales Operations Analyst to optimize the sales process for its B2B services. The role focuses on analyzing sales data, building reports, and supporting the team with insights to drive performance.

Remote work is offered, with collaboration expected with the Nelspruit team when needed. The ideal candidate will have a strong analytical background, experience with CRM tools (preferably Salesforce), and proficiency in Excel/SQL/Tableau.

Qualifications

• Proven experience in Sales Operations/Business Analysis.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in CRM systems (Salesforce preferred) and data tools.
• Experience creating sales reports and dashboards.

Responsibilities

• Analyze sales performance data to identify trends and areas for improvement.
• Develop, maintain, and distribute regular sales reports and dashboards.
• Manage and optimize the CRM system and other sales tools.
• Support the sales team with data-driven insights, forecasting, and territory planning.
• Develop and implement sales process improvements to boost efficiency.
• Assist in creating and managing sales collateral and training materials.
• Monitor KPIs and provide actionable recommendations to management.
• Collaborate with marketing and finance on leads and revenue recognition.

Skills

Analytical thinking

Data analysis

CRM systems

Sales reports & dashboards

Excel

SQL

Tableau

Salesforce

Communication

Education

Bachelor's degree in Business Administration, Finance, Economics, Statistics, or related field

Tools

Salesforce

Excel

SQL

Tableau

Job description

WhatJobs Direct is seeking a meticulous Sales Operations Analyst to optimize the sales process for its B2B services. The role focuses on analyzing sales data, building reports, and supporting the team with insights to drive performance.

Remote work is offered, with collaboration expected with the Nelspruit team when needed. The ideal candidate will have a strong analytical background, experience with CRM tools (preferably Salesforce), and proficiency in Excel/SQL/Tableau.