Sales Operations Manager - Remote

Placements24; Upington; Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Remote work flexibility

Job summary

WhatJobs Direct is seeking a strategic and analytical Sales Operations Manager to optimize sales processes, manage CRM systems, and deliver data-driven insights that boost performance across the organization. This fully remote role operates nationwide within South Africa, supporting a cross-functional sales-enabled environment from Upington to other regions.

You will collaborate with marketing, finance and customer success, develop forecasting processes, and implement best practices to drive

Qualifications

• Must have strong analytical and problem-solving skills.
• Experience with CRM systems, preferably Salesforce.
• Proven ability to analyze data and generate actionable insights.
• Ability to work independently and manage multiple projects remotely.
• Strong communication and collaboration with cross-functional teams.

Responsibilities

• Manage and optimize the CRM system (Salesforce) and sales enablement tools.
• Develop and maintain efficient sales processes and workflows.
• Analyze data and generate KPI reports to identify trends and improvements.
• Support sales team with data, insights and operational support.
• Collaborate with marketing, finance and customer success teams to ensure seamless operations.
• Develop and manage sales forecasting processes.
• Identify best practices to drive revenue growth and efficiency.
• Train sales team on new processes, tools and systems.
• Oversee sales territories and assist with account assignments.

Skills

Analytical thinking

Data-driven decision making

Cross-functional collaboration

Remote work capability

Communication

Education

Bachelor's degree in Business Administration, Finance, Information Technology, or related field

Tools

Salesforce

Tableau

Excel

Job description

About the Role

Our client, WhatJobs Direct, is looking for a strategic and analytical Sales Operations Manager to optimize their sales processes and drive efficiency across their entire organization. This is a fully remote position, allowing you to work from anywhere in South Africa and play a crucial role in supporting the sales team's success. You will be responsible for managing sales systems, improving sales workflows, and providing data-driven insights to enhance performance. The ideal candidate possesses strong analytical skills, a deep understanding of sales operations best practices, and the ability to collaborate effectively with cross-functional teams. This role is vital for ensuring that our client's sales force operates at peak performance, maximizing revenue potential. While the role supports operations nationwide, it aligns with the company's presence in Upington, Northern Cape, ZA , emphasizing a nationwide, remote approach.

Key Responsibilities

Manage and optimize the company's CRM system (e.g., Salesforce) and other sales enablement tools. Develop, implement, and maintain efficient sales processes and workflows. Analyze sales data and generate reports on key performance indicators (KPIs) to identify trends and areas for improvement. Support the sales team with data, insights, and operational assistance. Collaborate with marketing, finance, and customer success teams to ensure seamless operations. Develop and manage sales forecasting processes. Identify and implement best practices in sales operations to drive revenue growth and improve efficiency. Train sales team members on new processes, tools, and systems. Manage sales territories and assist with account assignments.

Requirements

Proven experience in Sales Operations , Business Analysis, or a similar role. In-depth knowledge of CRM systems, particularly Salesforce, and experience with sales enablement technologies. Strong analytical and problem-solving skills with the ability to interpret complex data. Excellent understanding of sales processes and methodologies. Proficiency in data analysis and reporting tools (e.g., Excel, Tableau). Strong communication and interpersonal skills, with the ability to work effectively with sales teams and other departments. Ability to work independently and manage multiple projects simultaneously in a remote setting. Detail-oriented and highly organized. Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.

Benefits

Our client offers a competitive salary commensurate with experience, along with comprehensive benefits. As a fully remote role, you will enjoy significant flexibility and autonomy. Opportunities for professional development and career advancement in sales operations are abundant. You will have access to cutting-edge sales technology and tools to enhance your effectiveness. We foster a collaborative and innovative remote work environment. Our client provides health insurance, retirement contributions, and other standard employee benefits. This role offers a chance to make a significant impact on the sales organization's performance from a remote location.