Sales Operations Analyst - B2B Services

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Remote work with flexible hours

Professional development

Growth opportunities

Access to modern sales technology

Supportive remote environment

Job summary

WhatJobs Direct is seeking a meticulous Sales Operations Analyst to optimize the sales process for its B2B services. The role focuses on analyzing sales data, building reports, and supporting the team with insights to drive performance.

Remote work is offered, with collaboration expected with the Nelspruit team when needed. The ideal candidate will have a strong analytical background, experience with CRM tools (preferably Salesforce), and proficiency in Excel/SQL/Tableau.

Qualifications

• Proven experience in Sales Operations/Business Analysis.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in CRM systems (Salesforce preferred) and data tools.
• Experience creating sales reports and dashboards.

Responsibilities

• Analyze sales performance data to identify trends and areas for improvement.
• Develop, maintain, and distribute regular sales reports and dashboards.
• Manage and optimize the CRM system and other sales tools.
• Support the sales team with data-driven insights, forecasting, and territory planning.
• Develop and implement sales process improvements to boost efficiency.
• Assist in creating and managing sales collateral and training materials.
• Monitor KPIs and provide actionable recommendations to management.
• Collaborate with marketing and finance on leads and revenue recognition.

Skills

Analytical thinking

Data analysis

CRM systems

Sales reports & dashboards

Excel

SQL

Tableau

Salesforce

Communication

Education

Bachelor's degree in Business Administration, Finance, Economics, Statistics, or related field

Tools

Salesforce

Excel

SQL

Tableau

Job description

About the Role

Our client, WhatJobs Direct, is seeking a meticulous and analytical Sales Operations Analyst to join their expanding B2B services team. This role is crucial for optimizing the efficiency and effectiveness of the sales process. You will be responsible for analyzing sales data, developing reports, managing sales tools, and supporting the sales team with insights to drive performance. This position is ideally suited for individuals with a strong analytical background and an interest in sales operations. The role offers the flexibility of remote work, allowing you to contribute to the team's success from your home office. While remote, effective collaboration with the team based in **Nelspruit, Mpumalanga** is essential.

Key Responsibilities

• Analyze sales performance data to identify trends, insights, and areas for improvement.
• Develop, maintain, and distribute regular sales reports and dashboards.
• Manage and optimize the company's CRM system (e.g., Salesforce) and other sales enablement tools.
• Support the sales team with data-driven insights, forecasting, and territory planning.
• Develop and implement sales process improvements to enhance efficiency and productivity.
• Assist in the creation and management of sales collateral and training materials.
• Monitor sales metrics and KPIs, providing actionable recommendations to management.
• Collaborate with marketing and finance teams on lead management and revenue recognition processes.
• Ensure data accuracy and integrity across all sales-related platforms.
• Support ad-hoc sales analysis requests from various stakeholders.

Requirements

• Proven experience as a Sales Operations Analyst, Business Analyst, or similar role.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Proficiency in CRM systems (Salesforce preferred) and data analysis tools (e.g., Excel, SQL, Tableau).
• Experience in creating sales reports and dashboards.
• Excellent written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
• Bachelor's degree in Business Administration, Finance, Economics, Statistics, or a related field.
• Familiarity with B2B sales processes and methodologies.
• Must have a reliable internet connection and a suitable home office setup.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work remotely with flexible hours.
• Professional development and training in sales operations and analytics.
• Be part of a growing company in the B2B services sector.
• Direct impact on sales team performance and company revenue.
• Access to modern sales technology and tools.
• Supportive remote work environment.