Remote Sales Ops Leader — CRM & Forecasting

Placements24; Upington; Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Remote work flexibility

Job summary

WhatJobs Direct is seeking a strategic and analytical Sales Operations Manager to optimize sales processes, manage CRM systems, and deliver data-driven insights that boost performance across the organization. This fully remote role operates nationwide within South Africa, supporting a cross-functional sales-enabled environment from Upington to other regions.

You will collaborate with marketing, finance and customer success, develop forecasting processes, and implement best practices to drive

Qualifications

• Must have strong analytical and problem-solving skills.
• Experience with CRM systems, preferably Salesforce.
• Proven ability to analyze data and generate actionable insights.
• Ability to work independently and manage multiple projects remotely.
• Strong communication and collaboration with cross-functional teams.

Responsibilities

• Manage and optimize the CRM system (Salesforce) and sales enablement tools.
• Develop and maintain efficient sales processes and workflows.
• Analyze data and generate KPI reports to identify trends and improvements.
• Support sales team with data, insights and operational support.
• Collaborate with marketing, finance and customer success teams to ensure seamless operations.
• Develop and manage sales forecasting processes.
• Identify best practices to drive revenue growth and efficiency.
• Train sales team on new processes, tools and systems.
• Oversee sales territories and assist with account assignments.

Skills

Analytical thinking

Data-driven decision making

Cross-functional collaboration

Remote work capability

Communication

Education

Bachelor's degree in Business Administration, Finance, Information Technology, or related field

Tools

Salesforce

Tableau

Excel

Job description

WhatJobs Direct is seeking a strategic and analytical Sales Operations Manager to optimize sales processes, manage CRM systems, and deliver data-driven insights that boost performance across the organization. This fully remote role operates nationwide within South Africa, supporting a cross-functional sales-enabled environment from Upington to other regions.

You will collaborate with marketing, finance and customer success, develop forecasting processes, and implement best practices to drive