Remote Sales Operations Specialist - E-commerce Growth

Placements24; Midrand; Hybrid; ZAR 420,000 - 700,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Health and dental

Paid time off

Professional development

Home office stipend

Sales analytics tools

Collaborative team

Flexible schedule

Job summary

Placements24 is seeking a meticulous Remote Sales Operations Specialist for its fast-growing e-commerce platform. You will optimize CRM systems, build dashboards, and generate actionable insights to drive online sales growth from a fully remote setting.

The role requires at least 3 years in sales operations or analytics, proficiency with Salesforce/HubSpot and advanced Excel, and strong problem-solving skills.

Qualifications

• Minimum of 3 years in sales operations or analytical role in e-commerce/tech.
• CRM proficiency (Salesforce/HubSpot) and advanced Excel skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Deep understanding of sales processes and methodologies.
• Ability to work remotely with minimal supervision.

Responsibilities

• Support the sales team by managing and optimizing CRM systems with accuracy.
• Develop and generate reports, dashboards, and performance metrics for leadership.
• Assist in implementing and managing sales enablement tools.
• Streamline processes: lead management, opportunity tracking, forecasting.
• Collaborate with marketing on lead handoff and campaign tracking.
• Identify inefficiencies and propose improvements for sales ops.
• Provide training on sales tools and processes to the team.
• Analyze data to identify trends and growth opportunities.
• Manage sales collateral and ensure access for the team.
• Assist in territory planning and quota setting.

Skills

Analytical thinking

Data-driven

Communication

Time management

Education

Bachelor's degree (Business Admin / IT or related)

Tools

Salesforce

HubSpot

Excel

Sales enablement tools

Job description

About the Role

Our client, a fast-growing e-commerce platform, is seeking a meticulous and analytical Remote Sales Operations Specialist to enhance their online sales strategies and execution. This fully remote position is perfect for an individual who thrives on optimizing sales processes, managing data, and supporting the sales team to achieve peak performance. You will be instrumental in streamlining operations, ensuring data integrity, and providing critical insights that drive sales growth in the digital marketplace. The ideal candidate has a strong understanding of e-commerce sales dynamics, proficiency in CRM and sales enablement tools, and a knack for problem-solving. Join a dynamic team that values innovation and efficiency, and contribute to the continued success of our client's online retail ventures.

Key Responsibilities

• Support the sales team by managing and optimizing CRM systems, ensuring data accuracy and completeness.
• Develop and generate sales reports, dashboards, and performance metrics to provide actionable insights to sales leadership.
• Assist in the implementation and management of sales enablement tools and technologies.
• Streamline sales processes, including lead management, opportunity tracking, and sales forecasting.
• Collaborate with marketing to ensure seamless lead handoff and campaign tracking.
• Identify inefficiencies in sales operations and propose solutions for improvement.
• Provide training and support to sales team members on sales tools and processes.
• Conduct data analysis to identify trends, patterns, and areas for sales growth opportunities.
• Manage sales collateral and ensure it is up-to-date and accessible to the sales team.
• Assist in territory planning and quota setting processes.

Requirements

• Minimum of 3 years of experience in sales operations, sales support, or a similar analytical role within an e-commerce or tech environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and advanced Excel skills.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent understanding of sales processes and methodologies.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a remote setting.
• Strong communication and interpersonal skills for collaborating with various teams.
• Experience with sales enablement platforms is a plus.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Self-motivated and able to work independently with minimal supervision.

Benefits

• Competitive salary commensurate with experience and performance.
• Fully remote work arrangement, offering significant flexibility.
• Comprehensive health, dental, and vision insurance packages.
• Generous paid time off and company holidays.
• Opportunities for professional development and acquiring new skill certifications.
• Access to modern sales operations tools and analytics platforms.
• A collaborative and supportive remote team environment.
• Annual stipend for home office setup and maintenance.