Remote Sales Operations Manager - E-commerce

Placements24; Stellenbosch; Ibrido; ZAR 700.000 - 1.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Bonuses

Fully remote

Health insurance

Career growth

Advanced tools

Team collaboration

Strategic impact

Descrizione del lavoro

Placements24 is seeking a seasoned Sales Operations Manager for a fully remote role supporting a fast-growing e-commerce division. You will optimize the CRM stack, implement scalable sales processes, and deliver data-driven insights to sales leadership while collaborating with marketing and customer success teams.

Candidates should have 5+ years in sales ops, strong analytics, and experience with Salesforce or HubSpot.

Competenze

• 5+ years in sales operations, preferably in e-commerce or online sales.
• Proficient with Salesforce or HubSpot and related sales enablement tools.
• Strong analytical and problem-solving abilities.
• Experience in forecasting and territory management.
• Excellent written and verbal communication for remote collaboration.

Mansioni

• Oversee and optimize sales operations infrastructure including CRM systems and dashboards.
• Develop and implement scalable sales processes and policies for remote teams.
• Manage forecasting processes and provide actionable leadership insights.
• Analyze sales data to identify trends and opportunities.
• Collaborate with marketing to align lead management and handoffs.
• Provide training on tools, processes, and best practices.
• Develop KPIs and reports for sales leadership.
• Drive data quality and integrity across CRM and sales systems.

Conoscenze

Sales operations

CRM management

Forecasting

Data analysis

Territory management

Formazione

Bachelor's degree in Business, Analytics, Information Systems, or related field

Strumenti

Salesforce

HubSpot

Descrizione del lavoro

About the Role

This is a fully remote position for a seasoned Sales Operations Manager to support our client's rapidly growing e-commerce division. You will be instrumental in streamlining and optimizing the sales processes, enhancing efficiency, and providing critical data-driven insights to the sales leadership and teams. Your responsibilities will encompass managing sales technology stacks, developing operational strategies, improving sales forecasting accuracy, and ensuring seamless collaboration between sales, marketing, and customer success departments. This role requires a highly analytical and process-oriented individual with a strong understanding of sales operations within an e-commerce context and the ability to thrive in a remote, fast-paced environment.

Key Responsibilities

• Oversee and optimize the entire sales operations infrastructure, including CRM systems, sales automation tools, and reporting dashboards.
• Develop and implement sales processes and policies to enhance efficiency, productivity, and scalability across remote teams.
• Manage sales forecasting processes, ensuring accuracy and providing actionable insights to leadership.
• Analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Collaborate with marketing to align lead management processes and ensure seamless handover to sales.
• Support the sales team with training on new tools, processes, and best practices.
• Develop and maintain key performance indicators (KPIs) and reports for sales leadership.
• Drive initiatives to improve data quality and ensure data integrity within the CRM and other sales systems.

Requirements

• Minimum of 5 years of experience in sales operations, with a significant focus on e-commerce or online sales environments.
• Proven expertise in managing CRM platforms (e.g., Salesforce, HubSpot) and sales enablement tools.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable recommendations.
• Demonstrated experience in sales process optimization, forecasting, and territory management.
• Excellent communication and collaboration skills, with the ability to work effectively with remote teams.
• Bachelor's degree in Business, Analytics, Information Systems, or a related field.
• Ability to work autonomously, manage multiple projects simultaneously, and meet deadlines in a remote setting.
• Familiarity with e-commerce platforms and online sales funnels is a strong asset.

Benefits

• Highly competitive salary and performance-based bonus opportunities.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for professional growth and development in a rapidly evolving field.
• Access to cutting-edge sales technology and operational tools.
• Collaborative virtual team environment with strong leadership support.
• Contribute to the strategic direction of a growing e-commerce business.