Remote IT Support Apprentice: Learn, Certify, Grow

Placements24; Pietermaritzburg; Hybrid; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive stipend

Structured training

Mentorship

Certifications

Full-time opportunity

Job summary

Placements24 is seeking a motivated Junior IT Support Apprentice to join their IT team in a remote-first environment. You will gain hands-on experience by supporting end-users, configuring devices, and assisting with network and security tasks as part of a structured learning path.

We offer comprehensive training, mentorship from industry professionals, access to IT certifications, and the potential for full-time employment upon successful completion of the apprenticeship.

Qualifications

• Interest in IT support and systems administration.
• Basic understanding of computer hardware and Windows/macOS.
• Clear communication and customer service skills.
• Willingness to undergo training and certifications.
• Access to stable internet and remote workspace.

Responsibilities

• Provide first-level technical support to remote employees.
• Install, configure, and maintain hardware, software, networks, printers, and scanners.
• Assist in troubleshooting and escalate complex issues.
• Perform system maintenance, updates, and security checks.
• Maintain records in the helpdesk system.
• Document IT procedures and user guides.

Skills

Learning mindset

Hardware & OS

Communication skills

Problem solving

Willingness to train

Remote workspace

Job description

Placements24 is seeking a motivated Junior IT Support Apprentice to join their IT team in a remote-first environment. You will gain hands-on experience by supporting end-users, configuring devices, and assisting with network and security tasks as part of a structured learning path.

We offer comprehensive training, mentorship from industry professionals, access to IT certifications, and the potential for full-time employment upon successful completion of the apprenticeship.