Remote IT Support Apprentice - Learn, Certify, Grow

Placements24; Centurion; Hybrid; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive stipend

IT certification opportunities

Flexible remote work arrangement

Mentorship from IT professionals

Supportive virtual team

Job summary

Placements24 is offering a remote IT Support apprenticeship based out of Centurion, fully accessible from anywhere. You will learn to troubleshoot hardware and software issues, manage user accounts, and maintain network stability in a flexible, home-based setting.

Ideal candidates are tech-savvy, proactive, and eager to develop in IT support through structured learning and practical application with mentorship from experienced professionals.

Qualifications

• A Grade 12 certificate or equivalent.
• Foundational understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Excellent communication and interpersonal skills for effective remote interaction.
• Self-discipline and time management skills to thrive in a remote setting.
• A genuine passion for technology and a desire to learn IT support functions.

Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Assist with user account management and access control.
• Document technical issues, solutions, and support processes clearly and concisely.
• Participate in training sessions to stay updated on the latest IT trends and technologies.

Skills

Communication skills

Problem-solving

Time management

Tech enthusiasm

Education

Grade 12 certificate

Tools

Windows

macOS

Networking concepts

Job description

Placements24 is offering a remote IT Support apprenticeship based out of Centurion, fully accessible from anywhere. You will learn to troubleshoot hardware and software issues, manage user accounts, and maintain network stability in a flexible, home-based setting.

Ideal candidates are tech-savvy, proactive, and eager to develop in IT support through structured learning and practical application with mentorship from experienced professionals.