Remote IT Support Apprentice - Training & Growth

Placements24; Bloemfontein; Hybrid; ZAR 67,000 - 100,000; Part time

Benefits offered by this job

Fully remote work arrangement

Comprehensive training program

Certification opportunities

Job summary

Placements24 is seeking a motivated, tech-savvy Apprentice IT Support Technician to work remotely and support users across multiple locations. This entry-level role includes comprehensive training on hardware, software, and network issues, with a supportive virtual team and opportunities to pursue IT certifications.

You will diagnose problems, provide customer-friendly assistance, and contribute to a knowledge base while building a career in IT support.

Qualifications

• Basic understanding of computer hardware, operating systems (Windows/macOS).
• Strong problem-solving and analytical skills.
• Clear communication and ability to explain technical concepts.

Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.
• Diagnose and resolve technical problems using remote access tools.
• Install, configure, and upgrade computer hardware and software.
• Document technical issues and resolutions in a knowledge base.
• Assist in managing user accounts and permissions within IT systems.

Skills

Problem-solving

Communication

Remote work

Time management

Self-motivation

Tools

Remote access tools

Job description

Placements24 is seeking a motivated, tech-savvy Apprentice IT Support Technician to work remotely and support users across multiple locations. This entry-level role includes comprehensive training on hardware, software, and network issues, with a supportive virtual team and opportunities to pursue IT certifications.

You will diagnose problems, provide customer-friendly assistance, and contribute to a knowledge base while building a career in IT support.