Remote Apprenticeship in IT Support

Placements24; Centurion; Hybrid; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive stipend

IT certification opportunities

Flexible remote work arrangement

Mentorship from IT professionals

Supportive virtual team

Job summary

Placements24 is offering a remote IT Support apprenticeship based out of Centurion, fully accessible from anywhere. You will learn to troubleshoot hardware and software issues, manage user accounts, and maintain network stability in a flexible, home-based setting.

Ideal candidates are tech-savvy, proactive, and eager to develop in IT support through structured learning and practical application with mentorship from experienced professionals.

Qualifications

• A Grade 12 certificate or equivalent.
• Foundational understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
• Excellent communication and interpersonal skills for effective remote interaction.
• Self-discipline and time management skills to thrive in a remote setting.
• A genuine passion for technology and a desire to learn IT support functions.

Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Assist with user account management and access control.
• Document technical issues, solutions, and support processes clearly and concisely.
• Participate in training sessions to stay updated on the latest IT trends and technologies.

Skills

Communication skills

Problem-solving

Time management

Tech enthusiasm

Education

Grade 12 certificate

Tools

Windows

macOS

Networking concepts

Job description

About the Role

Our client is revolutionizing how apprentices gain skills with this Remote Apprenticeship in IT Support opportunity, based out of Centurion but fully accessible from anywhere. This role is perfect for tech-savvy individuals eager to build a career in information technology, focusing on providing critical support to users and systems remotely. You will learn to troubleshoot hardware and software issues, manage user accounts, and maintain network stability, all within a flexible, home-based working environment. We are seeking proactive, self-motivated candidates who excel at problem-solving and possess excellent communication skills, essential for effective remote collaboration. This program offers a unique blend of structured learning and practical application in the ever-evolving IT landscape.

Key Responsibilities

• Provide remote technical support to end-users for hardware, software, and network issues.


• Install, configure, and maintain computer systems and applications.


• Assist with user account management and access control.


• Document technical issues, solutions, and support processes clearly and concisely.


• Participate in training sessions to stay updated on the latest IT trends and technologies.

Requirements

• A Grade 12 certificate or equivalent.


• A foundational understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.


• Excellent communication and interpersonal skills for effective remote interaction.


• Self-discipline and time management skills to thrive in a remote setting.


• A genuine passion for technology and a desire to learn IT support functions.

Benefits

• Competitive remote apprenticeship stipend.


• Opportunity to gain industry-recognized IT certifications.


• Flexible remote work arrangement.


• Mentorship from experienced IT professionals.


• A supportive virtual team environment that encourages learning and development.