Remote Insurance Claims Leader

Placements24; Soweto; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical aid

Retirement benefits

Remote work

Job summary

Placements24 is seeking an experienced Insurance Claims Manager to lead the claims department in a fully remote South Africa role. You will oversee a team of adjusters, develop policies, and drive cost efficiency while ensuring fair, high-quality service nationwide.

The ideal candidate has strong leadership, regulatory knowledge, and proficiency with claims software and MS Office, with a proven track record across personal, commercial, motor and property lines.

Qualifications

• Bachelor's degree in Business, Law, Risk Management or related field.
• 7+ years in insurance claims management with leadership experience.
• Knowledge of personal, commercial, motor and property claims handling.
• Strong leadership and regulatory/compliance understanding.

Responsibilities

• Lead and motivate the claims team to meet service standards.
• Develop and enforce claims policies and procedures.
• Oversee investigation, evaluation and settlement of claims.
• Monitor trends and implement cost containment and process improvements.
• Ensure compliance with insurance regulations and company guidelines.
• Manage relationships with external service providers.
• Budget planning and team development.
• Contribute to product and underwriting guidelines from a claims perspective.

Skills

Leadership

Stakeholder management

Data analysis

Claims software

Regulatory compliance

Education

Bachelor's degree in Business/Law/Risk Management

Tools

Claims management software

MS Office

Job description

Placements24 is seeking an experienced Insurance Claims Manager to lead the claims department in a fully remote South Africa role. You will oversee a team of adjusters, develop policies, and drive cost efficiency while ensuring fair, high-quality service nationwide.

The ideal candidate has strong leadership, regulatory knowledge, and proficiency with claims software and MS Office, with a proven track record across personal, commercial, motor and property lines.