Remote Insurance Claims Manager: Lead & Optimize

Placements24; Soweto; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Remote work

Competitive compensation

Health insurance and retirement

Job summary

Placements24 is seeking an experienced Remote Insurance Claims Manager to lead claims operations wholly from a remote location in South Africa. You will manage a remote team, implement best practices, and drive continuous improvement across all lines of business.

The role emphasizes leadership, regulatory knowledge, and customer-focused service in a virtual environment. The ideal candidate has 8+ years in insurance claims management, strong leadership, and proficiency with claims software.

Qualifications

• Leadership experience in a senior claims role.
• Proven ability to manage remote teams effectively.
• Strong knowledge of SA insurance claims regulations.

Responsibilities

• Lead a geographically dispersed team of claims professionals.
• Oversee end-to-end claims process and settlements.
• Develop and implement claims handling policies.
• Monitor metrics and drive improvements.
• Ensure regulatory compliance and cost controls.
• Manage budgets and loss ratios.
• Implement claims tech and systems.
• Handle complex/escalated claims with resolution.
• Collaborate with underwriting and legal teams.
• Foster customer-centric culture and continuous improvement.

Skills

Leadership

Remote team mgmt

Claims knowledge

Regulatory knowledge

Education

Bachelor's degree

Tools

Claims software

Job description

Placements24 is seeking an experienced Remote Insurance Claims Manager to lead claims operations wholly from a remote location in South Africa. You will manage a remote team, implement best practices, and drive continuous improvement across all lines of business.

The role emphasizes leadership, regulatory knowledge, and customer-focused service in a virtual environment. The ideal candidate has 8+ years in insurance claims management, strong leadership, and proficiency with claims software.