Remote E-commerce Ops Specialist

Placements24; Gauteng; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Digital transformation of FMCG brand

Learning opportunities

Supportive virtual team

Online training resources

Opportunity to influence e-commerce OP

Job summary

Placements24 is seeking an E-commerce Operations Specialist for a fully remote role in South Africa. You will manage online catalogs, optimize inventory, oversee order fulfillment, and collaborate with logistics to ensure smooth delivery for a leading FMCG brand.

The ideal candidate has 3–5 years in e-commerce operations, experience with Shopify, Magento, or WooCommerce, and strong data analysis plus exceptional remote-work discipline. Join a fast-paced, digitally focused team.

Qualifications

• 3–5 years of e-commerce operations experience, preferably in FMCG.
• Experience with major e-commerce platforms (Shopify, Magento, WooCommerce).
• Strong knowledge of inventory, fulfillment, and logistics.
• Excellent customer service and data analysis skills.
• Ability to work independently in a remote environment.

Responsibilities

• Manage and optimize product catalog across platforms with accuracy.
• Monitor inventory to prevent stockouts and overselling.
• Oversee order fulfillment and shipping accuracy.
• Collaborate with logistics partners to ensure efficient delivery.
• Handle customer inquiries and resolve online order issues.
• Analyze sales data and website metrics to identify trends.
• Coordinate promotions and digital marketing with the marketing team.
• Ensure compliance with e-commerce regulations and policies.

Skills

Analytical thinking

Remote work discipline

Customer service

Time management

Education

Bachelor's degree in Business Administration/Marketing/Logistics

Tools

Shopify

Magento

WooCommerce

Job description

Placements24 is seeking an E-commerce Operations Specialist for a fully remote role in South Africa. You will manage online catalogs, optimize inventory, oversee order fulfillment, and collaborate with logistics to ensure smooth delivery for a leading FMCG brand.

The ideal candidate has 3–5 years in e-commerce operations, experience with Shopify, Magento, or WooCommerce, and strong data analysis plus exceptional remote-work discipline. Join a fast-paced, digitally focused team.