Remote E-commerce Operations Expert

Placements24; Pretoria; Híbrido; ZAR 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness benefits

Paid time off (vacation and sick)

Descripción de la vacante

Placements24 is seeking a dedicated Remote E-commerce Operations Specialist to ensure smooth order fulfillment, inventory management, and customer service excellence across online channels. This fully remote role offers the chance to contribute from anywhere and to shape operational efficiency in a fast-growing e-commerce environment.

You will oversee order flow, manage stock levels across Shopify, WooCommerce and Magento, coordinate with 3PLs, handle returns, and generate performance reports

Formación

• 2+ years in e-commerce operations, logistics, or related field.
• Experience with Shopify, WooCommerce or Magento and order management systems.
• Strong inventory management knowledge and attention to accuracy.
• Excellent organizational and time-management skills.
• Proficient in spreadsheets for data analysis and reporting.
• Remote-work capable with strong communication and problem-solving.

Responsabilidades

• Oversee end-to-end order fulfillment from placement to delivery.
• Monitor and manage inventory across all sales channels.
• Process returns and exchanges in line with policies.
• Coordinate with 3PL providers and carriers for timely delivery.
• Respond to customer inquiries promptly and professionally.
• Troubleshoot operational issues and optimize SOPs for ecommerce.
• Use backend systems to manage listings, statuses, and reports.
• Analyze data to identify cost-saving opportunities and improvements.
• Collaborate with marketing and sales for campaigns and launches.

Conocimientos

E-commerce operations

Shopify

WooCommerce

Magento

Inventory management

Excel/Sheets

CRM systems

Customer service

Remote work

Herramientas

Shopify

WooCommerce

Magento

Excel

Google Sheets

CRM software

Descripción del empleo

Placements24 is seeking a dedicated Remote E-commerce Operations Specialist to ensure smooth order fulfillment, inventory management, and customer service excellence across online channels. This fully remote role offers the chance to contribute from anywhere and to shape operational efficiency in a fast-growing e-commerce environment.

You will oversee order flow, manage stock levels across Shopify, WooCommerce and Magento, coordinate with 3PLs, handle returns, and generate performance reports