Remote E-commerce Operations Specialist

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Bonus potential

Professional development

Growth opportunities

Job summary

Placements24 is seeking a proactive Remote E-commerce Operations Coordinator to optimize digital sales channels across Shopify/WooCommerce. You will manage order processing, inventory, and customer service coordination while coordinating with 3PL partners from a fully remote setup in South Africa.

The role requires strong organizational skills, familiarity with e-commerce analytics, and the ability to thrive in a fast-paced, remote environment. Join a growing online retailer.

Qualifications

• Proven experience in e-commerce operations or online retail.
• Strong knowledge of Shopify or WooCommerce.
• Excellent organization and time management.
• Experience with Google Analytics and analytics tools.
• Ability to work remotely with minimal supervision.
• Proficient in MS Office or Google Workspace.
• Familiarity with inventory management and order workflows.

Responsibilities

• Oversee order fulfillment processes ensuring accuracy and timeliness.
• Manage online inventory across platforms and coordinate with warehouse teams.
• Monitor website performance and user experience; report issues.
• Update product listings, images, and pricing.
• Coordinate with 3PL providers for shipping and delivery.
• Handle customer inquiries related to orders, returns, and shipping.
• Analyze sales data and site analytics for trends and improvements.
• Collaborate with marketing on online promotions.
• Develop and maintain SOPs and operational docs.

Skills

E-commerce ops

Shopify/WooCommerce

Google Analytics

Inventory management

Remote work

Communication skills

Tools

Google Workspace

MS Office

Job description

Placements24 is seeking a proactive Remote E-commerce Operations Coordinator to optimize digital sales channels across Shopify/WooCommerce. You will manage order processing, inventory, and customer service coordination while coordinating with 3PL partners from a fully remote setup in South Africa.

The role requires strong organizational skills, familiarity with e-commerce analytics, and the ability to thrive in a fast-paced, remote environment. Join a growing online retailer.