Remote Senior E-commerce Operations Leader

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work

Annual performance bonuses

Equity options

Health insurance

Home office allowance

Professional development budget

Laptop provided

Paid time off

Career advancement

Job summary

Placements24 is seeking a Senior E-commerce Operations Specialist to lead end-to-end ecommerce operations in a fully remote setup. You will oversee performance, fulfillment, inventory, and customer support while collaborating with marketing, IT and service teams to drive growth from any location in South Africa.

Ideal candidates bring 5+ years of ecommerce operations management experience, strong analytics, and proficiency with Shopify, Magento or WooCommerce, Google Analytics and CRM systems.

Qualifications

• Minimum of 5 years in e-commerce operations management.
• Proven experience with high-volume ecommerce sites and logistics.
• Strong analytical and problem-solving skills with data-driven approach.

Responsibilities

• Manage and optimize all aspects of the ecommerce platform for high availability.
• Oversee order fulfillment from placement to delivery with accuracy.
• Develop strategies for inventory management across warehouses.
• Monitor website analytics to improve user experience and conversion rates.
• Collaborate with marketing to align campaigns with operations.
• Oversee customer support processes for online channels.

Skills

Analytical mindset

Project management

Remote collaboration

Data-driven decisions

Education

Bachelor's degree in Business / Marketing / IT

Tools

Shopify

Magento

WooCommerce

Google Analytics

CRM systems

Job description

Placements24 is seeking a Senior E-commerce Operations Specialist to lead end-to-end ecommerce operations in a fully remote setup. You will oversee performance, fulfillment, inventory, and customer support while collaborating with marketing, IT and service teams to drive growth from any location in South Africa.

Ideal candidates bring 5+ years of ecommerce operations management experience, strong analytics, and proficiency with Shopify, Magento or WooCommerce, Google Analytics and CRM systems.