Remote E-commerce Operations Coordinator

Placements24; Randburg; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work flexibility

Professional development

Work from anywhere

Dynamic virtual team

Job summary

Placements24 is seeking an organized, proactive Remote E-commerce Operations Coordinator to manage online sales channels and optimize listings. This fully remote role supports growth from a home office, coordinating with logistics partners and handling orders and customer inquiries.

The ideal candidate excels in meticulous data handling, uses Shopify or WooCommerce, and thrives in a fast-paced online retail environment while maintaining excellent communication across teams.

Qualifications

• Proven experience in e-commerce operations, order management, or a related field.
• Familiarity with e-commerce platforms (Shopify, WooCommerce) and online marketplaces.
• Excellent organizational and time management skills for remote work.
• Strong attention to detail and accuracy in data entry and processing.
• Effective communication skills, both written and verbal.
• Proficiency in using online tools and software for business operations.

Responsibilities

• Manage and update product listings on e-commerce platforms, ensuring accuracy and completeness.
• Process online orders efficiently, from confirmation to dispatch.
• Coordinate with shipping and logistics providers to ensure timely delivery of products.
• Monitor inventory levels and liaise with warehouse teams to prevent stockouts.
• Respond to customer inquiries related to online orders and shipments.
• Analyze e-commerce performance data and identify areas for improvement.

Skills

E-commerce operations

Order management

Shopify/WooCommerce

Remote work

Data entry

Communication skills

Tools

Shopify

WooCommerce

Job description

About the Role

Our client is seeking an organized and proactive Remote E-commerce Operations Coordinator to manage and optimize their online sales channels. This role is fully remote, allowing you to contribute to our business growth from the comfort of your home office. You will be responsible for ensuring the smooth running of our e-commerce platform, managing product listings, processing orders, and coordinating with logistics partners. This position is ideal for someone meticulous, tech-savvy, and adept at managing multiple tasks in a fast-paced online retail environment, supporting our extensive customer base.

Key Responsibilities

• Manage and update product listings on e-commerce platforms, ensuring accuracy and completeness.
• Process online orders efficiently, from confirmation to dispatch.
• Coordinate with shipping and logistics providers to ensure timely delivery of products.
• Monitor inventory levels and liaise with warehouse teams to prevent stockouts.
• Respond to customer inquiries related to online orders and shipments.
• Analyze e-commerce performance data and identify areas for improvement.

Requirements

• Proven experience in e-commerce operations , order management, or a related field.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and online marketplaces.
• Excellent organizational and time management skills for remote work.
• Strong attention to detail and accuracy in data entry and processing.
• Effective communication skills, both written and verbal.
• Proficiency in using online tools and software for business operations.

Benefits

• Competitive salary and remote work flexibility.
• Opportunities to contribute to a growing e-commerce business.
• Professional development and training in online retail strategies.
• Work from a location of your choice.
• A dynamic and supportive virtual team environment.