Remote Community Care Navigator

Placements24; Kempton Park; Hybrid; ZAR 320,000 - 460,000; Full time

Benefits offered by this job

Remote work

Professional development

Supportive team

Job summary

Placements24 is hiring a Remote Community Care Specialist to deliver virtual social care services across South Africa. The role focuses on case management, needs assessments, and connecting clients with resources through online platforms.

The candidate should hold a relevant Bachelor's degree and have at least 4 years of remote social care experience, with strong virtual communication skills and CRM usage. Remote work from anywhere in SA is supported.

Qualifications

• Bachelor's degree in Social Work, Psychology, Community Development, or closely related field.
• Minimum of 4 years' experience in social care or community support, preferably with remote service delivery.
• Excellent written and verbal communication, ability to build rapport virtually.
• Proficiency with video conferencing software and CRM systems.
• Strong organisational skills to manage caseload remotely.
• Understanding of confidentiality and data protection.

Responsibilities

• Provide virtual case management and support to clients across locations.
• Conduct needs assessments and develop tailored support plans online.
• Facilitate virtual group sessions and workshops for community members.
• Connect clients with appropriate community resources and services.
• Maintain confidential electronic client records.
• Collaborate with a remote team to share best practices.
• Monitor client progress and adjust plans as needed.
• Use video, phone, and email to engage with clients.
• Stay updated on social care trends and resources.

Skills

Virtual communication

Case management

Client advocacy

Crisis intervention

Remote teamwork

Education

Bachelor's degree in Social Work or related field

Tools

CRM systems

Video conferencing

Job description

Placements24 is hiring a Remote Community Care Specialist to deliver virtual social care services across South Africa. The role focuses on case management, needs assessments, and connecting clients with resources through online platforms.

The candidate should hold a relevant Bachelor's degree and have at least 4 years of remote social care experience, with strong virtual communication skills and CRM usage. Remote work from anywhere in SA is supported.