Senior Remote Community Care Specialist

Placements24; Pietermaritzburg; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Health & wellness benefits

Remote work flexibility

Professional growth & training

Job summary

Placements24 seeks a Senior Community Support Specialist to join its fully remote team in South Africa. You will provide compassionate support, conduct needs assessments, and coordinate access to social services for diverse community members.

The role emphasizes remote collaboration, ethical practice, and a commitment to empowering families while delivering impactful community care from your home office.

Qualifications

• 5+ years of experience in community support or social services.
• Experience in case management and needs assessments.
• Proficiency with digital communication tools (Zoom, Slack, Teams).
• Excellent listening, empathy and interpersonal skills.
• Ability to work remotely and in a team.

Responsibilities

• Provide emotional, practical, and informational support to individuals and families.
• Conduct needs assessments and develop personalized support plans.
• Facilitate access to community resources and programs.
• Develop and deliver workshops on topics like mental health, parenting, and financial literacy.
• Maintain confidential client records using a digital platform.
• Collaborate with social workers, counselors, and healthcare professionals.
• Mentor junior staff and advocate for clients within systems.

Skills

Active listening

Empathy

Interpersonal communication

Time management

Organizational skills

Independent work

Remote collaboration

Education

Bachelor's degree in Social Work/Psychology/Sociology

Tools

Zoom

Slack

Microsoft Teams

Job description

Placements24 seeks a Senior Community Support Specialist to join its fully remote team in South Africa. You will provide compassionate support, conduct needs assessments, and coordinate access to social services for diverse community members.

The role emphasizes remote collaboration, ethical practice, and a commitment to empowering families while delivering impactful community care from your home office.