Remote Cloud Account Manager - Growth & Retention

Placements24; Pretoria; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Bonuses & commissions

Health insurance

Remote work stipend

Professional development

Laptop provided

Flexible hours

Job summary

Placements24 is seeking a dedicated Account Manager for a fully remote sales role servicing enterprise clients in the cloud services sector. You will act as the primary contact, nurture existing relationships, identify upsell opportunities, and ensure high customer satisfaction across the portfolio from anywhere.

Collaborate with technical and sales teams, conduct regular business reviews, present proposals, and renew contracts.

Qualifications

• Experience managing a portfolio of enterprise accounts.
• Proven track record of revenue growth.
• Strong understanding of cloud concepts (IaaS, PaaS, SaaS).
• Excellent communication and presentation skills.

Responsibilities

• Manage and grow enterprise accounts focusing on retention.
• Understand client objectives and tech needs.
• Identify upsell and cross-sell opportunities.
• Serve as main client contact; address inquiries.
• Conduct regular business reviews to gauge satisfaction.
• Collaborate with support, engineering, and sales teams.
• Prepare proposals, quotes, and contract renewals.
• Stay updated on cloud trends and competitors.
• Achieve retention and revenue growth targets.
• Contribute to best practices for remote account management.

Skills

Account management

Client relationships

Cloud services

CRM software

Communication skills

Remote work

Self-motivation

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Zoho CRM

Job description

Placements24 is seeking a dedicated Account Manager for a fully remote sales role servicing enterprise clients in the cloud services sector. You will act as the primary contact, nurture existing relationships, identify upsell opportunities, and ensure high customer satisfaction across the portfolio from anywhere.

Collaborate with technical and sales teams, conduct regular business reviews, present proposals, and renew contracts.