Remote Account Manager — SaaS Growth & Client Success

Placements24; Rustenburg; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary with performance-bv

Medical insurance

Retirement savings options

Paid time off

Remote work stipend

Online courses and training

Job summary

Placements24 is seeking an Account Manager to join a fully remote team operating across South Africa. You will nurture and grow relationships with existing clients, identify upsell opportunities, and act as the primary contact for a portfolio of accounts.

The role emphasizes client satisfaction, value delivery, and revenue growth within a remote-first culture. You will leverage your communication and relationship-building skills to become a trusted advisor, coordinating with internal teams and

Qualifications

• Proven experience in account management or client-facing sales.
• Demonstrated success in growing existing accounts and meeting revenue targets.
• Excellent communication and interpersonal skills.
• Strong understanding of software solutions and value delivery.
• Proficiency with CRM software (HubSpot, Salesforce) and project tools.
• Self-motivated to work remotely and manage multiple accounts.

Responsibilities

• Manage and grow a portfolio of existing client accounts as primary contact.
• Develop strategies to deepen client relationships and increase CLV.
• Identify upsell and cross-sell opportunities.
• Conduct regular business reviews to assess needs and value delivered.
• Address client issues promptly and coordinate with internal teams.
• Collaborate with sales to onboard new clients and ensure smooth handover.
• Track engagement and account health metrics.

Skills

Account management

Client relations

Revenue targets

Negotiation

Communication

Interpersonal skills

CRM proficiency

Education

Bachelor's degree in Business/Marketing

Tools

HubSpot

Salesforce

Job description

Placements24 is seeking an Account Manager to join a fully remote team operating across South Africa. You will nurture and grow relationships with existing clients, identify upsell opportunities, and act as the primary contact for a portfolio of accounts.

The role emphasizes client satisfaction, value delivery, and revenue growth within a remote-first culture. You will leverage your communication and relationship-building skills to become a trusted advisor, coordinating with internal teams and