Remote Tech Account Manager: Grow Revenue, Delight Clients

Placements24; Stellenbosch; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Performance bonuses

Commissions

Health insurance

Retirement contributions

Paid time off

Professional development

Job summary

Placements24 is seeking a seasoned Remote Account Manager to nurture relationships with key technology clients and drive recurring revenue. You will manage a portfolio, develop strategic plans, and identify opportunities for upselling and cross-selling within a fully remote environment.

The role requires 5+ years in account management or tech sales, strong communication skills, and expertise with CRM tools like Salesforce.

Qualifications

• Minimum 5 years in account management, client relations, or sales within technology or IT services.
• Proven ability to manage complex client relationships and drive revenue growth.
• Excellent communication, negotiation, and presentation skills delivered via virtual channels.
• Strong understanding of technology solutions (cloud, software, cybersecurity).
• Proficiency with CRM systems (e.g., Salesforce) and remote collaboration tools.
• Able to work autonomously in a remote environment and manage workload.
• Bachelor's degree in Business, Technology, or related field preferred.

Responsibilities

• Manage and grow a portfolio of key technology accounts; serve as primary contact.
• Develop strategic account plans to drive retention, satisfaction, and expansion of services.
• Identify opportunities for upselling and cross-selling new technology solutions.
• Conduct regular business reviews with clients to assess needs and optimize service utilization.
• Address client issues promptly and coordinate with internal teams.
• Build long-term relationships based on trust and mutual success.
• Stay updated on industry trends relevant to our offerings.
• Meet and exceed retention and revenue growth targets in a fully remote setting.

Skills

Client relationship management

Upselling & cross-selling

Virtual communication

Strategic planning

Time management

Education

Bachelor's degree in Business/Technology

Tools

Salesforce

Collaboration tools

Job description

Placements24 is seeking a seasoned Remote Account Manager to nurture relationships with key technology clients and drive recurring revenue. You will manage a portfolio, develop strategic plans, and identify opportunities for upselling and cross-selling within a fully remote environment.

The role requires 5+ years in account management or tech sales, strong communication skills, and expertise with CRM tools like Salesforce.