Registration Support Agent (Fixed Term Contract) x4

Emeris; Pretoria; Presencial; ZAR 100.000 - 167.000; Jornada completa

Descripción de la vacante

Emeris Pretoria is seeking Registration Support Agents on a fixed-term contract to support students across all study modes. You will handle registration queries, provide end-to-end support, contact students to register or follow up documents, perform data entry and complete ad hoc admin tasks.

Ideal candidates have Grade 12, a Diploma advantageous, 1–2 years reception/admin experience, and proficiency in Word and Excel, with a strong service orientation and excellent communication.

Formación

• 1–2 years reception/admin experience
• Proficient in Word and Excel
• Excellent verbal and written communication
• Good interpersonal and organisational skills
• Valid driver''s license and own transport

Responsabilidades

• Handle registration queries from students registering from home.
• Provide end-to-end registration support for all modes of study.
• Call students to register and follow up on documents.
• Data entry and ad hoc administrative tasks

Conocimientos

Interpersonal skills

Word

Excel

Communication

Follow up

Driver's license

Educación

Grade 12/Matric

Diploma (NQF 6) advantageous

Descripción del empleo

Direct Reporting Line:

Senior Student Relations Specialist

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Pretoria has a vacancy for Registration Support Agents (Fixed Term Contract) x4.

Duties and Responsibilities:

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required:

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements:

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements:

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.