Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1

Emeris; Cape Town; Presencial; ZAR 89 000 - 134 000; Tempo parcial

Resumo da oferta

Emeris at the Cape Town Vega School Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract. You will handle registration queries from home students, provide end-to-end support for all study modes, and perform data entry and follow-ups.

The role requires 1–2 years of receptionist/admin experience, strong Word/Excel skills, and a service-oriented approach. A driver’s license and own transport are essential for this on-site position.

Qualificações

• Minimum of Grade 12/Matric.
• Diploma (NQF 6) is advantageous.
• 1–2 years relevant (Reception/Admin) experience.
• Must be computer literate (Word & Excel).
• Excellent verbal and written communication and telephone manner.
• Driver's license and own transport essential.

Responsabilidades

• Ensure registration related queries from home students are received, resolved and escalated as needed.
• Provide end-to-end registration support for all modes of study.
• Call students to assist with registration and document follow-ups.
• Data capturing and ad hoc administrative tasks.

Conhecimentos

Interpersonal skills

Methodical

Communication skills

Organisational skills

Initiative

Service-oriented

Telephone manner

Follow-up

Formação académica

Grade 12 / Matric

Diploma (NQF 6) advantageous

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Direct Reporting Line: Head: Admissions and Administration

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Cape Town City (Vega School) Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required:

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements:

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements:

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.