Registration Support Centre Agent (Fixed Term Contract)

ADvTECH; Sandton; On-site; ZAR 180,000 - 280,000; Part time

Job summary

Emeris in Sandton is seeking Registration Support Centre Agents on a fixed term contract to support student registrations, issue offer letters, and manage module selections.

The role requires strong communication, computer literacy (Word & Excel), excellent organizational skills, and a service-oriented mindset; a Matric or Certificate with a Diploma preferred is desirable, with 1–2 years of relevant experience.

Qualifications

• Matric or certificate required; Diploma preferred.
• 1-2 years in reception/admin experience preferred; computer literate (Word & Excel).
• Strong communication skills, both verbal and written, with a professional telephone manner.

Responsibilities

• Check qualification entrance criteria.
• Issue application offer letters.
• Check and approve module selection.
• Call students for retention purposes.
• Process academic credits.
• Collect and upload documents after counselling.
• Assist with student registration in the registration room.
• Provide online/telephonic support for student registration; ad hoc admin/registration assistance.

Skills

Interpersonal skills

Systematic / Methodical

Excellent communication

Organisational skills

Service-oriented

Education

Matric

Diploma preferred

Tools

Word

Excel

Job description

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Sandton Campus has vacancies for Registration Support Centre Agents (Fixed Term Contract)

• Checking qualification entrance criteria
• Responsible for issuing application offer letters
• Checking and approval of module selection
• Calling students for retention purposes
• Processing of academic credits
• Collection and uploading of documents after academic counselling
• Assisting with student registration in the registration room
• Providing online/telephonic support for student registrationAd hoc admin/registration assistance

Competencies Required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person

Minimum Qualification Requirements

• Matric or Certificate
• Diploma preferred

Minimum Work Experience Requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience.
• Must be computer literate (Word & Excel)
• Previous finance experience will be advantageous

Salary

• Competitive salary commensurate with experience.

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.