Registration Support Centre Agent (Fixed Term) x3

ADvTECH; Durban; On-site; ZAR 134,000 - 201,000; Part time

Job summary

Emeris Durban North Campus invites applications for Registration Support Centre Agents on a fixed term contract. You will assist students registering from home, resolve queries, and provide end-to-end registration support for all modes of study.

Requirements include Grade 12, a Diploma (advantageous), 1–2 years reception/admin experience, and strong Word & Excel skills. Own transport and a Drivers license are essential; strong communication and organizational abilities are required.

Qualifications

• Minimum of Grade 12/Matric.
• Diploma (NQF 6) is advantageous.
• 1–2 years relevant (Reception/Admin) working experience.
• Must be computer literate (Word & Excel).

Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and/or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register.
• Calling students to follow up on documents.
• Data capturing.
• Ad hoc administrative tasks.

Skills

Interpersonal skills

Methodical

Word & Excel

Driver's license

Communication skills

Organisational skills

Service orientation

Friendly

High initiative

Follow-up skills

Education

Grade 12

Diploma

Job description

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Durban North Campus has a vacancy for Registration Support Centre Agents (Fixed Term Contract) x3.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.