Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1

ADvTECH; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Emeris in Cape Town is seeking an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract. You will handle registration inquiries, provide end-to-end support for all study modes, and perform data capture and ad hoc admin tasks.

The ideal candidate has 1–2 years of reception/admin experience, is proficient in Word and Excel, and demonstrates excellent verbal and written communication with a service mindset.

Qualifications

• Proven ability to handle registration queries and data capturing.
• Strong verbal and written communication, telephone manner.
• Must be methodical with good administrative skills.

Responsibilities

• Provide end-to-end registration support for all study modes.
• Resolve or escalate student registration queries.
• Call students to register and follow up on documents.
• Perform data entry and general admin tasks.

Skills

Interpersonal skills

Organisational skills

Communication skills

Customer service oriented

Initiative

Follow-up skills

Education

Grade 12/Matric

Diploma (NQF 6) advantageous

Tools

MS Word

MS Excel

Job description

Direct Reporting Line: Head: Admissions and Administration

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Cape Town City (Vega School) Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X1.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

Minimum Work Experience requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emeris isan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.