Registration Support Centre Agent (Fixed-term Contract) X4

ADvTECH; Gqeberha; Presencial; ZAR 167.000 - 257.000; Jornada completa

Descripción de la vacante

Emeris Nelson Mandela Bay Campus has vacancies for Registration Support Centre Agents (Fixed-term Contract) X4. The roles focus on handling registration queries from home, providing end-to-end support for all study modes, and escalating issues as needed.

You will call students to register, follow up on documents, perform data capture and handle ad hoc admin tasks. Ideal candidates have 1–2 years reception or admin experience, strong communication, and proficiency in Word and Excel.

Formación

• Minimum of Grade 12/Matric.
• Diploma (NQF 6) advantageous.
• 1–2 years reception/admin experience.
• Computer literate (Word & Excel).

Responsabilidades

• Provide end-to-end registration support for students.
• Make outbound calls to encourage registrations.
• Follow up on required documents.
• Capture data accurately and perform ad hoc admin tasks.
• Resolve or escalate registration queries as needed.

Conocimientos

Interpersonal skills

Methodical

Communication skills

Organisational skills

Service orientation

Friendly and presentable

High initiative

Follow up skills

Educación

Grade 12/Matric

Diploma (NQF 6) advantageous

Herramientas

Word & Excel

Descripción del empleo

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Nelson Mandela Bay Campus has vacancies for Registration Support Centre Agents (Fixed-term Contract) X4

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Salary

• Competitive salary commensurate with experience.

Application Response

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.