Registration Support Centre Agent (Fixed Term Contract)

ADvTECH; Midrand; On-site; ZAR 180,000 - 240,000; Full time

Job summary

ADvTECH's Emeris Waterfall Campus is seeking a Registration Support Centre Agent on a fixed-term contract to support student admissions and registration processes.

You will issue offer letters, verify eligibility, assist with module selection, provide online/telephonic support, and help with document processing and registration in the registration room. Applicants should have 1–2 years reception/admin experience and be proficient in Word & Excel.

Qualifications

• Matric or certificate required; Diploma preferred.
• 1–2 years in reception/admin or similar
• Computer literacy with Word and Excel essential

Responsibilities

• Check qualification entrance criteria.
• Issue application offer letters.
• Check and approve module selection.
• Call students for retention purposes.
• Process academic credits.
• Collect and upload documents after counselling.
• Assist with student registration in the registration room.
• Provide online/telephonic support for student registration.
• Perform ad hoc admin/registration tasks.

Skills

Interpersonal skills

Methodical

Word

Excel

Communication skills

Organisational skills

Service orientation

Friendly demeanor

Initiative

Follow-up skills

Education

Matric or Certificate

Diploma

Tools

Word

Excel

Job description

Direct Reporting Line:

Head: Student Admission and Administration.

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Waterfall Campus has a vacancy for a Registration Support Centre Agent(Fixed Term Contract).

Duties and Responsibilities

• Checking qualification entrance criteria
• Responsible for issuing of application offer letters
• Checking and approval of module selection
• Calling students for retention purposes
• Processing of academic credits
• Collection and uploading of documents after academic counselling
• Assisting with student registration in the registration room
• Providing online/telephonic support for student registration
• Ad hoc admin/registration assistance

Competencies required:

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education Requirements:

• Matric or Certificate
• Diploma preferred

MinimumWork Experience requirements:

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Salary:

• Competitive salary commensurate with experience.

Technical Support:

Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance: https://hire.simplify.hr/ContactUs

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.