Regional Retail Operations Manager

Placements24; Randburg; Presencial; ZAR 700.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Incentives based on performance

Medical & retirement benefits

Development opportunities

Leadership role in Randburg area

Descripción de la vacante

Placements24 is seeking a Regional Retail Operations Manager to oversee a portfolio of stores in Randburg and surrounding districts. You will drive sales, ensure brand standards, coach store teams, and optimize inventory and visual merchandising to deliver exceptional customer experiences.

The role requires a strong background in retail management, leadership, and analytics, with travel within the region and occasional head office visits.

Formación

• Bachelor's degree required or equivalent experience in business/retail management.
• 5–7 years retail management experience with multi-store/regional oversight.
• Strong leadership and customer service principles with KPI focus.

Responsabilidades

• Oversee day-to-day operations of multiple stores in Randburg region.
• Drive sales and profitability through effective sales strategies and operational plans.
• Maintain brand standards for visual merchandising and customer service.
• Recruit, train, and develop store managers and teams.
• Monitor inventory, stock levels, and shrinkage; optimize turnover.
• Conduct regular store visits to assess performance and provide feedback.
• Manage regional budgets, payroll, and P&L; ensure health and safety compliance.

Conocimientos

Leadership

Communication

Interpersonal

Coaching

Analytical

Inventory management

MS Office

Retail software

Educación

Bachelor's degree in Business Administration, Marketing, Retail Management, or related field

Herramientas

MS Office Suite

Retail management software

Descripción del empleo

About the Role

Our client, a well-established and rapidly expanding retail chain, is looking for a dynamic and customer-focused Regional Retail Operations Manager to oversee a portfolio of stores in the Randburg area and its surrounding districts. This role is critical in driving sales performance, ensuring operational efficiency, maintaining brand standards, and fostering an exceptional customer experience across all assigned locations. The ideal candidate will have a strong background in retail management, proven leadership skills, and a deep understanding of retail operations, inventory management, and visual merchandising. You will be instrumental in coaching store managers and their teams to achieve ambitious targets. This is an exciting opportunity to contribute to the success of a prominent retail brand.

Key Responsibilities

• Manage the day-to-day operations of multiple retail stores within the designated Randburg region.
• Drive sales performance and profitability by implementing effective sales strategies and operational plans.
• Ensure all stores adhere to company standards for visual merchandising, customer service, and operational procedures.
• Recruit, train, coach, and develop store managers and their teams to foster high performance.
• Monitor inventory levels, manage stock, and implement strategies to minimize shrinkage and optimize stock turnover.
• Conduct regular store visits to assess performance, provide feedback, and ensure compliance.
• Manage operational budgets, including payroll, expenses, and P&L for the region.
• Implement and oversee adherence to all health, safety, and security policies within the stores.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Foster a positive and engaging work environment that promotes excellent customer service and teamwork.

Requirements

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum of 5-7 years of experience in retail management, with at least 3 years in a multi-store or regional management role.
• Demonstrated success in driving sales performance and managing retail operations.
• Strong understanding of retail KPIs, inventory management, visual merchandising, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to coach and develop teams.
• Strong analytical and problem-solving skills.
• Proficiency in retail management software and MS Office Suite.
• Experience within the Gauteng retail market is highly desirable.
• Flexibility to travel regularly within the region and occasionally to head office.

Benefits

• Our client offers a competitive salary package, including performance-based incentives and comprehensive medical and retirement benefits.
• Opportunities for professional development and career advancement within the company are abundant.
• You will have the chance to lead and develop a team of dedicated retail professionals and make a significant impact on the brand's presence in the Randburg area.
• Join a supportive and dynamic work environment that values initiative and results.
• This role offers direct responsibility for store performance and strategic growth.