Regional Operations Manager - Retail Chain

Placements24; Upington; Sur place; ZAR 900 000 - 1 500 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Medical aid

Retirement benefits

Performance bonus structure

Résumé du poste

Placements24 is seeking an experienced Regional Operations Manager to oversee multiple retail stores in Upington, Northern Cape. You will drive operational excellence, profitability, and brand standards across the region, combining strategic leadership with hands-on store oversight.

This executive role requires a strong background in retail management, P&L oversight, inventory control, staff development, and a proven track record of delivering sales targets.

Qualifications

• Minimum 7 years in retail management, with at least 3 years in multi-site/regional operations.
• Proven track record of driving sales, profitability, and achieving operational targets in retail.
• Strong leadership, coaching, and team-building skills.
• Excellent understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in retail management software and P&L analysis.

Responsabilités

• Oversee day-to-day operations of multiple retail stores within the region.
• Drive sales performance and profitability for all stores, implementing strategies to meet targets.
• Ensure consistent adherence to company policies, procedures, and brand standards.
• Manage inventory levels, minimize stock loss, and optimize merchandising within stores.
• Recruit, train, coach, and develop store management teams and staff.
• Conduct regular store visits to assess performance and identify areas for improvement.
• Manage regional budgets, control expenses, and ensure efficient resource allocation.
• Implement and monitor KPIs for store operations.
• Foster a customer-centric culture and exceptional service delivery.
• Analyze market trends and competitor activities to identify regional opportunities.

Connaissances

Retail management

P&L management

Leadership and coaching

Inventory control

Staff development

Formation

Bachelor's degree in Business Administration/Management

Outils

Retail management software

P&L analysis tools

Description du poste

About the Role

Our client, a growing national retail chain, is seeking an experienced and results-oriented Regional Operations Manager to oversee operations across multiple stores in the Upington, Northern Cape region. This executive role is responsible for driving operational excellence, ensuring profitability, and maintaining brand standards across all assigned retail locations. The ideal candidate possesses a strong background in retail management, proven leadership capabilities, and a deep understanding of P&L management, inventory control, and staff development. You will play a critical role in optimizing store performance, implementing strategic initiatives, and ensuring a superior customer experience. This position offers significant autonomy and the opportunity to make a substantial impact on the company's growth and success in a key geographical area.

Key Responsibilities

• Oversee the day-to-day operations of multiple retail stores within the assigned region.
• Drive sales performance and profitability for all stores, implementing strategies to meet or exceed targets.
• Ensure consistent adherence to company policies, operational procedures, and brand standards.
• Manage inventory levels, minimize stock loss, and optimize merchandising within stores.
• Recruit, train, coach, and develop store management teams and staff.
• Conduct regular store visits to assess performance, provide support, and identify areas for improvement.
• Manage regional budgets, control expenses, and ensure efficient resource allocation.
• Implement and monitor key performance indicators (KPIs) for store operations.
• Foster a customer-centric culture, ensuring exceptional service delivery at all touchpoints.
• Analyze market trends and competitor activities to identify regional opportunities and challenges.

Requirements

• Minimum of 7 years of progressive experience in retail management, with at least 3 years in a multi-site management or regional operations role.
• Proven track record of driving sales, managing profitability, and achieving operational targets in a retail environment.
• Strong leadership, coaching, and team-building skills.
• Excellent understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in retail management software and P&L analysis.
• Strong business acumen and strategic thinking abilities.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to travel extensively within the assigned region.
• Adaptability and ability to thrive in a dynamic retail landscape.

Benefits

This key role offers a competitive salary package of R per annum , a generous bonus structure tied to regional performance, a company vehicle, and comprehensive medical aid and retirement benefits. The position is based in or near Upington, Northern Cape , offering a significant leadership opportunity within a reputable retail organization with potential for further career advancement. You will be instrumental in shaping the company's presence in this vital region.