Area Manager - Retail Operations

Placements24; Benoni; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Commission opportunities

Medical aid

Staff discounts

Travel allowance

Career advancement

Product training

Job summary

Placements24 is seeking an Area Manager for Benoni, Gauteng, to oversee multiple fashion retail stores. The role requires strong leadership, people management, and a passion for retail excellence.

You will travel regularly across the East Rand and balance field visits with on-site administration. The ideal candidate has 5+ years in retail management, proven sales targets achievement, and expertise in store operations and visual merchandising.

Qualifications

• Minimum 5 years of experience in retail management with multi-store exposure.
• Disclaimer: no single store focus.

Responsibilities

• Oversee a portfolio of stores in and around Benoni.
• Drive sales and profitability through effective strategies and plans.
• Ensure brand standards and visual merchandising across all locations.
• Recruit, train and motivate store managers and teams.
• Monitor KPIs including sales, customer satisfaction and operations.

Skills

Retail management

Leadership

People management

Sales targets

Visual merchandising

Tools

POS systems

Job description

About the Role

Our client, a prominent fashion retail brand, is looking for an experienced and enthusiastic Area Manager to oversee multiple store locations in and around Benoni, Gauteng, ZA . This role is pivotal in driving sales performance, ensuring operational excellence, and maintaining high standards of customer service across all assigned stores. The ideal candidate will be a strong leader with a passion for retail, excellent people management skills, and a deep understanding of retail operations and visual merchandising. This is a field-based role requiring regular travel to stores within the designated area, with administrative tasks often managed on-site or from a home office. We seek a motivated individual who can inspire teams, achieve targets, and contribute significantly to the brand's success in the East Rand region. This is an excellent opportunity for a retail leader to make a tangible impact.

Key Responsibilities

• Manage and supervise a portfolio of retail stores within the assigned geographical area.
• Drive sales performance and profitability for all stores by implementing effective sales strategies and operational plans.
• Ensure consistent execution of brand standards, visual merchandising guidelines, and store presentation.
• Recruit, train, develop, and motivate store managers and their teams.
• Monitor store performance against KPIs, including sales, customer satisfaction, and operational efficiency.
• Implement company policies and procedures, ensuring compliance across all locations.
• Manage inventory levels, stock control, and loss prevention strategies.
• Provide coaching and support to store managers to improve performance and address challenges.
• Conduct regular store visits to assess operations, provide feedback, and ensure adherence to standards.
• Foster a positive and customer-centric culture within all assigned retail locations.

Requirements

• A minimum of 5 years of experience in retail management, with at least 2 years in an Area Manager or multi-store management role.
• Proven track record of achieving sales targets and driving operational excellence in a retail environment.
• Strong leadership and people management skills, with the ability to inspire and motivate teams.
• Excellent understanding of retail operations, visual merchandising, and customer service principles.
• Proficiency in retail POS systems and basic computer applications (e.g., Microsoft Office Suite).
• Strong communication, interpersonal, and problem-solving skills.
• A valid driver's license and own reliable transport for frequent travel within the area.
• Ability to work flexible hours, including weekends and occasional evenings as required by store needs.
• Passion for the fashion retail industry and brand representation.
• Commitment to delivering exceptional customer experiences.

Benefits

• Competitive annual salary of R.
• Monthly performance bonuses tied to area sales targets.
• Commission opportunities based on store performance.
• Comprehensive medical aid contributions.
• Staff discounts on company products.
• Travel allowance for business-related mileage.
• Opportunities for career advancement within a growing retail group.
• In-depth product training and sales development programs.
• A dynamic and fast-paced work environment focused on customer engagement.
• Regular performance reviews and feedback sessions.